Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Kelsey Brooks

Grifton,NC

Summary

Dynamic professional with a proven track record with every company I've been employed by, excelling in machine operation and quality assurance. Skilled in employee training and performance improvement, I leverage strong attention to detail and strategic decision-making to enhance operational efficiency. Committed to delivering exceptional customer service while driving business growth initiatives.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
years of professional experience

Work History

Shakespeare

Machine Operator
06.2025 - 10.2025

Job overview

  • Operated machinery to ensure efficient production and maintain quality standards.
  • Monitored equipment performance to identify and resolve operational issues promptly.
  • Conducted routine maintenance on machines to enhance reliability and minimize downtime.
  • Trained new operators on safety protocols and operational procedures for equipment use.
  • Preparing spools for changeover.
  • Packaging orders to send out to customers.
  • Completing changeovers.
  • Threading up spools to go on machine.
  • Forklift Operator.
  • Ensuring product is of the highest possible quality, any product questionable sent to the lab for review.

Rise&&Ascend

Business Owner
01.2017 - Current

Job overview

  • Developed comprehensive business strategies to enhance operational efficiency and customer satisfaction.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking.
  • Cultivated relationships with suppliers to negotiate favorable terms and ensure product quality.
  • Implemented marketing initiatives that successfully increased brand awareness and market reach.
  • • Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests.
    • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness.
    • Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results.
    • Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests.
    • Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively.
    • Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment.
    • Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards.
    • Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies.
    • Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed.
    • Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms.
    • Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests.
    • Implemented eco-friendly practices such as using environmentally friendly cleaning products or implementing linen reuse programs.
    • Trained and mentored new housekeeping staff members on best practices for efficient cleaning techniques and customer service.
    • Assisted guests with special requests or inquiries regarding housekeeping services, providing prompt && courteous service.


Lynns Crown && Bridge

Dental Technician
01.2011 - 08.2018

Job overview

•Fabrication and repair: Create and repair a variety of custom dental devices, such as crowns, bridges, full and partial dentures, and orthodontic appliances.
•Interpretation and design: Read and interpret dental prescriptions, impressions, and models to design restorations that meet specific aesthetic and functional requirements.
•Material and tool usage: Use a wide range of materials (like porcelain, plastic, gold, and titanium) and specialized equipment, including both traditional hand tools and modern CAD/CAM technology.
•Precision and accuracy: Work with a high degree of accuracy to match the restoration precisely to the patient's unique dental structure.
•Quality control: Perform quality control inspections to ensure all products meet safety, regulatory, and aesthetic standards.
•Collaboration: Work closely with dentists and other dental professionals to understand specifications and achieve desired outcomes.
•Workspace maintenance: Keep the workspace organized and clean, adhering to all health, safety, and infection control protocols.
•Professional development: Stay updated with the latest advancements in dental technology and materials to continuously improve lab processes.

•Payroll.

•Conducted quality control assessments to ensure precision and consistency in dental appliances.

Education

Coastal Carolina Community College
Jacksonville

No Degree from Bank Tellers Certificate
05-2015

University Overview

  • Awarded [Banktellers Certificate]

North Lenoir High School
LaGrange, NC

High School Diploma
05-2011

University Overview

  • Honor Roll 2007-2011

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Relationship building
  • Work Planning and Prioritization
  • Employee training
  • Performance improvement
  • Project management
  • Purchasing and planning
  • Strategic Decision-making
  • Social media marketing
  • Bookkeeping
  • Staff hiring
  • Cost control and budgeting
  • Financial management
  • Accounting management
  • Sales development
  • Strategic planning
  • Staff management
  • Coaching and mentoring
  • Sales strategics
  • Process improvement
  • Verbal and written communication
  • Sales oversight
  • Decision-making
  • Customer service management
  • Teamwork and collaboration
  • Effective leader
  • Scheduling
  • Goal setting
  • Inventory tracking and management
  • Sales strategies
  • Desktops, laptops, and mobile devices
  • Hiring and onboarding
  • Calendar management
  • Business growth initiatives

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mentorship
  • Public Speaking
  • Cost Savings
  • Sales Achievements
  • Efficiency
  • Customer Satisfaction
  • Improving Services
  • Volunteer Work

Timeline

Machine Operator

Shakespeare
06.2025 - 10.2025

Business Owner

Rise&&Ascend
01.2017 - Current

Dental Technician

Lynns Crown && Bridge
01.2011 - 08.2018

Coastal Carolina Community College

No Degree from Bank Tellers Certificate

North Lenoir High School

High School Diploma
Kelsey Brooks