Kelsey Byrd
Stroud,OK
Summary
Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Sac And Fox Nation
2022.07 - Current
- Improved office efficiency by implementing new filing systems and document management processes.
- Took notes and dictation at meetings.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Screened personal and business calls and directed to appropriate party.
- Organized and coordinated conferences and monthly meetings.
- Facilitated training and onboarding for incoming office staff.
- Filed paperwork and organized computer-based information.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Enrollment File Clerk
Sac And Fox Nation
2022.02 - 2022.07
- Improved file organization by implementing an efficient categorization and labeling system.
- Operated office equipment to scan and copy documents.
- Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
- Retrieved file information and made copies for authorized users.
- Classified files based on source, type or other details.
- Added and updated records with current materials.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Examined, categorized, and sorted incoming documents.
- Created and printed labels for well-organized filing.
Lead Teacher, Two-Year-Olds Classroom
Kidzee Academy
2021.09 - 2022.02
- Established positive relationships with students and families.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established strong relationships with parents and guardians, fostering open lines of communication regarding student development and concerns.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Incorporated music, art and literature into curriculum.
- Dressed and changed infant and toddler diapers to maintain hygiene.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Promoted sensory development by providing access to different textures.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Organized and supervised large and small group activities.
- Managed classroom resources efficiently, ensuring materials were readily available for daily use and properly maintained.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Monitored classroom to verify safe and secure environment.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Emergency Room Registration Clerk
Stroud Regional Medical Center
2021.04 - 2021.09
- Demonstrated adaptability by quickly learning new software systems and technologies to maintain efficiency in an ever-changing healthcare environment.
- Ensured proper documentation of insurance information, verifying coverage details, and obtaining necessary authorizations for treatment.
- Coordinated patient admissions, transfers, and discharges with nursing staff for smooth transitions within the hospital setting.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Handled high-pressure situations calmly, effectively managing multiple tasks while maintaining a professional demeanor throughout busy shifts in the emergency room.
- Performed various administrative tasks by filing, copying and faxing documents.
- Developed strong organizational skills that enabled effective multitasking without compromising accuracy or attention to detail in record-keeping responsibilities.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information through proper handling and storage practices.
- Worked well in a team setting, providing support and guidance.
Vault Teller
BancFirst
2017.02 - 2021.02
- Maintained friendly and professional customer interactions.
- Completed opening and closing procedures.
- Counted, verified and handled bank deposits and armored car transactions.
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
- Assisted customers with banking needs and inquiries.
- Referred customers to other banking departments for specialized services.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Enhanced cash management efficiency by implementing streamlined vault processes and procedures.
- Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Completed yearly audits.
- Performed basic administrative tasks.
- Kept a clean and organized work area.
- Greeted customers, offering assistance.
Cashier
William's Discount Foods
2016.03 - 2016.07
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Waitress
Little Bit Of Country
2015.02 - 2015.10
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Used cash registers and credit card machines to cash out customers.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Greeted new customers, discussed specials, and took drink orders.
- Processed orders and sent to kitchen employees for preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
Cashier
Williams Discount Foods
2014.08 - 2015.02
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Education
Stroud High School
Stroud, OK05.2014
Skills
- Calendar Management
- Strategic Planning
- Travel Arrangement Coordination
- Reliable and Responsible
- Time Management
- Microsoft Office
- Visitor Greeting
- Customer Service
- Office Administration
- Phone Etiquette
- Organized
References
- Baylee Blancarte: 918-904-0169
- Ashlie Shields: 918-290-0943
- Shawna Spoon: 405-788-1255
Timeline
Executive Assistant
Sac And Fox Nation
2022.07 - Current
Enrollment File Clerk
Sac And Fox Nation
2022.02 - 2022.07
Lead Teacher, Two-Year-Olds Classroom
Kidzee Academy
2021.09 - 2022.02
Emergency Room Registration Clerk
Stroud Regional Medical Center
2021.04 - 2021.09
Vault Teller
BancFirst
2017.02 - 2021.02
Cashier
William's Discount Foods
2016.03 - 2016.07
Waitress
Little Bit Of Country
2015.02 - 2015.10
Cashier
Williams Discount Foods
2014.08 - 2015.02
Stroud High School
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