Kelsey Byrd
Stroud,OK
Summary
Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
Work History
Executive Assistant
Sac And Fox Nation
07.2022 - Current
- Improved office efficiency by implementing new filing systems and document management processes.
- Took notes and dictation at meetings.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Screened personal and business calls and directed to appropriate party.
- Organized and coordinated conferences and monthly meetings.
- Facilitated training and onboarding for incoming office staff.
- Filed paperwork and organized computer-based information.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents, reports, and presentations.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Enrollment File Clerk
Sac And Fox Nation
02.2022 - 07.2022
- Improved file organization by implementing an efficient categorization and labeling system.
- Operated office equipment to scan and copy documents.
- Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
- Retrieved file information and made copies for authorized users.
- Classified files based on source, type or other details.
- Added and updated records with current materials.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Examined, categorized, and sorted incoming documents.
- Created and printed labels for well-organized filing.
Lead Teacher, Two-Year-Olds Classroom
Kidzee Academy
09.2021 - 02.2022
- Established positive relationships with students and families.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established strong relationships with parents and guardians, fostering open lines of communication regarding student development and concerns.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Incorporated music, art and literature into curriculum.
- Dressed and changed infant and toddler diapers to maintain hygiene.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Promoted sensory development by providing access to different textures.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Organized and supervised large and small group activities.
- Managed classroom resources efficiently, ensuring materials were readily available for daily use and properly maintained.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Monitored classroom to verify safe and secure environment.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Emergency Room Registration Clerk
Stroud Regional Medical Center
04.2021 - 09.2021
- Demonstrated adaptability by quickly learning new software systems and technologies to maintain efficiency in an ever-changing healthcare environment.
- Ensured proper documentation of insurance information, verifying coverage details, and obtaining necessary authorizations for treatment.
- Coordinated patient admissions, transfers, and discharges with nursing staff for smooth transitions within the hospital setting.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Obtained payments from patients and scanned identification and insurance cards.
- Handled high-pressure situations calmly, effectively managing multiple tasks while maintaining a professional demeanor throughout busy shifts in the emergency room.
- Performed various administrative tasks by filing, copying and faxing documents.
- Developed strong organizational skills that enabled effective multitasking without compromising accuracy or attention to detail in record-keeping responsibilities.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Maintained strict adherence to HIPAA regulations, safeguarding sensitive patient information through proper handling and storage practices.
- Worked well in a team setting, providing support and guidance.
Vault Teller
BancFirst
02.2017 - 02.2021
- Maintained friendly and professional customer interactions.
- Completed opening and closing procedures.
- Counted, verified and handled bank deposits and armored car transactions.
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
- Assisted customers with banking needs and inquiries.
- Referred customers to other banking departments for specialized services.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Enhanced cash management efficiency by implementing streamlined vault processes and procedures.
- Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Completed yearly audits.
- Performed basic administrative tasks.
- Kept a clean and organized work area.
- Greeted customers, offering assistance.
Cashier
William's Discount Foods
03.2016 - 07.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Waitress
Little Bit Of Country
02.2015 - 10.2015
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Used cash registers and credit card machines to cash out customers.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Greeted new customers, discussed specials, and took drink orders.
- Processed orders and sent to kitchen employees for preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
Cashier
Williams Discount Foods
08.2014 - 02.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Education
Stroud High School
Stroud, OK05.2014
Skills
- Calendar Management
- Strategic Planning
- Travel Arrangement Coordination
- Reliable and Responsible
- Time Management
- Microsoft Office
- Visitor Greeting
- Customer Service
- Office Administration
- Phone Etiquette
- Organized
References
- Baylee Blancarte: 918-904-0169
- Ashlie Shields: 918-290-0943
- Shawna Spoon: 405-788-1255
Timeline
Executive Assistant
Sac And Fox Nation
07.2022 - Current
Enrollment File Clerk
Sac And Fox Nation
02.2022 - 07.2022
Lead Teacher, Two-Year-Olds Classroom
Kidzee Academy
09.2021 - 02.2022
Emergency Room Registration Clerk
Stroud Regional Medical Center
04.2021 - 09.2021
Vault Teller
BancFirst
02.2017 - 02.2021
Cashier
William's Discount Foods
03.2016 - 07.2016
Waitress
Little Bit Of Country
02.2015 - 10.2015
Cashier
Williams Discount Foods
08.2014 - 02.2015
Stroud High School
Similar Profiles
Angel Martinez-ThorntonAngel Martinez-Thornton
RN Community Health Manager at Sac and Fox Nation of OklahomaRN Community Health Manager at Sac and Fox Nation of Oklahoma
Martha LajoieMartha Lajoie
Custodian at Sac And Fox NationCustodian at Sac And Fox Nation
Jamie SwartzJamie Swartz
Slot Attendant/Card Dealer/Dual Rate Supervisor at Sac & Fox CasinoSlot Attendant/Card Dealer/Dual Rate Supervisor at Sac & Fox Casino