Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Byrnes

Galloway

Overview

5
5
years of professional experience

Work History

Game Presenter

Evolution Gaming
02.2024 - Current
  • Participated in ongoing professional development opportunities to stay current on industry trends and maintain peak performance as a presenter.
  • Increased game participation through effective communication and rapport-building with players.
  • Continuously improved presentation skills by incorporating feedback from supervisors, peers, and players to deliver an exceptional gaming experience.
  • Seamlessly transitioned between various games throughout each work shift, showcasing versatility as a presenter.

Store Manager

Journeys Kidz
05.2023 - 02.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.

Manager in Training

Journeys Kidz
12.2022 - 05.2023
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
  • Assisted with onboarding of new employees by providing training and development resources.

Assistant Manager

Journeys Shoes
11.2020 - 12.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Barista

Starbucks
08.2020 - 09.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Business Administration

Atlantic Cape Community College
Mays Landing, NJ

High School Diploma -

Absegami High School
Galloway, NJ

Skills

  • Quick thinking
  • Strong improvisation
  • Confident public speaking
  • Effective time management
  • Engaging personality
  • Exceptional communication
  • Reliability

Timeline

Game Presenter

Evolution Gaming
02.2024 - Current

Store Manager

Journeys Kidz
05.2023 - 02.2024

Manager in Training

Journeys Kidz
12.2022 - 05.2023

Assistant Manager

Journeys Shoes
11.2020 - 12.2022

Barista

Starbucks
08.2020 - 09.2021

Business Administration

Atlantic Cape Community College

High School Diploma -

Absegami High School

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Kelsey Byrnes