Kelsey Cain
Dover,NH
Summary
Driven and trustworthy professional with a proven track record in customer service and organizational skills. Excelled in multitasking and communication, significantly enhancing customer satisfaction and operational efficiency. Known for dedication and the ability to foster positive relationships with both customers and team members.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Dover Indoor Pool
Erika Friedman
Dover , NH
02.2020 - Current
- Monitored surrounding environment constantly to watch for potential risks.
- Recognized swimmers in need of assistance and acted quickly.
- Provided assistance to swimmers of varying skill levels.
- Used training and medical supplies to examine injured people and administer first aid.
- Coordinated and taught instructional classes in fundamentals of swimming and water safety for a variety of age groups.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Logged chemical readings and assisted with chemical-related issues to keep pool water at safe levels.
- maintained strong relationships with customers.
Crowley's
Dan Crowley
Farmington, NH
10.2022 - 02.2023
- Organized storage areas for unused ingredients or supplies.
- Packaged and bagged cooked food and prepared items.
- Prepared multiple orders at once for speedy service.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Kept stations stocked, clean and ready for use to maximize productivity.
- Wrote positive messages on all the pizza boxes without being asked
Shore Road Restaurant (Seasonal)
Dan Touhig
York, ME
06.2023 - 2025
- I took orders and communicated effectively with all coworkers.
- Brought all the customers their meals.
- Assisted in the preparation of food items by following recipes and instructions from chefs when I had time.
- I disposed of waste material in accordance
- with established procedures and cleaned during my off time.
- Maintained good relationships with all the customers.
- Assisted in unloading delivery trucks when shipments arrived.
- Ran the social media
Stock Shelves
Walmart
Somersworth, NH
2022 - 2023
- Organized and maintained inventory levels to ensure efficient product flow.
- Stocked shelves accurately, following merchandising guidelines and store layout plans.
- Assisted customers in locating products, enhancing overall shopping experience.
- Collaborated with team members to optimize shelf space utilization and visibility.
Camp Counselor
Dover Recreation
Dover, NH
2022 - 2023
- Supervised daily activities, ensuring safety and engagement of campers.
- Facilitated group games, promoting teamwork and collaboration among participants.
- Assisted in the planning and implementation of recreational programs.
- Taught campers how to swim during anytime spent around water.
- Provided guidance and support to campers during skill-building activities.
- Taught campers how to swim and be safe around water
Education
Some College (No Degree Yet) - Early Childhood And Special Education
UNH
Online04.2026
Skills
- Great at customer service
- easy to get along with
- honest
- trustworthy
- hardworking
- dedicated
- Organizational skills
- Self-motivation
- Communication skills
- Multitasking Abilities
Certification
- CPR/AED certification
- Lifeguarding certification
- WSI certification
Education and Training
I have worked as a lifeguard and a swim instructor for a while, I have all the necessary certifications to be able to do so. I am enrolled at UNH as an online student working towards a degree in early childhood education and special education. I have spent some time observing classrooms in our area as a part of my degree.
Timeline
Shore Road Restaurant (Seasonal)
Dan Touhig
06.2023 - 2025
Crowley's
Dan Crowley
10.2022 - 02.2023
Dover Indoor Pool
Erika Friedman
02.2020 - Current
Stock Shelves
Walmart
2022 - 2023
Camp Counselor
Dover Recreation
2022 - 2023
Some College (No Degree Yet) - Early Childhood And Special Education
UNH