Summary
Overview
Work History
Education
Skills
Target Job Title
Timeline
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Kelsey Callaghan

Clifton Heights,PA

Summary

Accomplished Head Bartender and Auditor with a proven track record at Pet Valu, adept in staff training and maintaining high levels of customer satisfaction. Expert in cash handling and inventory management, I significantly improved audit efficiency and fostered strong vendor relationships, enhancing company reputation through attentive service and operational excellence.

Overview

13
13
years of professional experience

Work History

Head Bartender

Casey's Restaurant
06.2011 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.

Accounts Payable Clerk

Pet Valu
02.2017 - 08.2019
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Maintained high level of data integrity by consistently updating vendor information in the system accurately.

Auditor

Pet Valu, Inc.
08.2015 - 01.2017
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Communicated with auditee staff to obtain necessary information for audits.
  • Executed audit phases and entered data into accounting software for analysis.

Education

High School Diploma -

Upper Darby High School
Drexel Hill, PA
06-2010

Skills

  • Staff training and supervision
  • Attentive service
  • Cash handling expertise
  • Taking inventory

Target Job Title

Marketing Coordinator I (Customer Marketing Junior Associate) - Remote

Timeline

Accounts Payable Clerk

Pet Valu
02.2017 - 08.2019

Auditor

Pet Valu, Inc.
08.2015 - 01.2017

Head Bartender

Casey's Restaurant
06.2011 - Current

High School Diploma -

Upper Darby High School

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Kelsey Callaghan