Summary
Overview
Work History
Education
Skills
Affiliations
About Me
References
Timeline
Generic

Kelsey Carroll

West Jefferson,NC

Summary

Experienced professional with a strong commitment to customer satisfaction and task completion. Known for being the go-to person for both staff and customers. Skilled in prioritizing and delegating daily tasks, ensuring their successful completion. Personable and dedicated customer service representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience

Work History

Cleaner

Clean Works
Boone, NC
06.2023 - Current
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.

Server

Thompsons Seafood & Country Cooking
Deep Gap, NC
09.2020 - 06.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Office Administrator

Seattle Obstetrics And Gyn
Seattle, WA
09.2018 - 06.2019
  • Helping patients schedule / adjust future appointments.
  • Direct triage calls to available nurses as needed.
  • Check in patients for appointments as well as handle new patient paperwork when applicable.
  • Input new paperwork into patients file.

Office Administrator

Luxury Bath of Tampa Bay
Tampa, FL
04.2017 - 08.2018
  • Processing new sales.
  • Customer care calls after a completed job.
  • Collecting final payments.
  • Scheduling inspections for permitted jobs.

Office Administrator

Staff Pro
Tacoma, WA
04.2016 - 04.2017
  • Schedule new applicants for interview dates along with orientations dates.
  • Assist in completing new employee paperwork.
  • Upload paperwork onto employees file.

Aircraft Mechanic

United States Army
Joint Base Lewis McChord, WA
02.2014 - 05.2016
  • Serving as a mechanic on a $35,000,000 aircraft and meeting all routine and emergency repairs.
  • Performed major tasks involving a wide range of inspections in the time required.
  • Worked along side a team of up to 40 individuals to keep aircraft in the air for training missions and maintenance related tasks.
  • Helped keep a 100 percent readiness for 24 helicopters on the airfield.
  • Commendation for: Extensive hours worked to complete mission essential tasks.

Server

Steak 'N Shake
Dunedin, FL
01.2012 - 01.2014
  • Took place in an environment that ensured meals were correctly ordered and arrived in a timely manner.
  • Maintained cleanliness of all vacant areas and replenished supplies and utensils.
  • Attended to all customers for each personal need and request, also made sure there was 100% satisfactory throughout the establishment, serving up too 50 customers in a single day.

Education

High School Diploma -

Dunedin High School
Dunedin, FL
5 2013

Skills

  • Effective Time Management
  • Strong Scheduling Skills
  • Exceptional Customer Service
  • Effective Organization
  • Efficient Appointment Coordination
  • Accurate Data Entry

Affiliations

  • Yard maintenance to increase appeal
  • Spending quality time with my two children and husband
  • Assisting friends and neighbors with a multitude of tasks

About Me

  • My Name is Kelsey Carroll and I am a very dedicated employee who strives to go above and beyond in any manner that is requested. I am currently seeking a stay at home position so I can spend more time with my 5 month old daughter and 5 year old son. My current job requires me to travel over one hour away, and my schedule is not set in stone, which is not ideal. I am a fast learner and will ask for help when needed without hesitation. Thank you for your consideration.

References

References available upon request.

Timeline

Cleaner

Clean Works
06.2023 - Current

Server

Thompsons Seafood & Country Cooking
09.2020 - 06.2023

Office Administrator

Seattle Obstetrics And Gyn
09.2018 - 06.2019

Office Administrator

Luxury Bath of Tampa Bay
04.2017 - 08.2018

Office Administrator

Staff Pro
04.2016 - 04.2017

Aircraft Mechanic

United States Army
02.2014 - 05.2016

Server

Steak 'N Shake
01.2012 - 01.2014

High School Diploma -

Dunedin High School

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Kelsey Carroll