Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Carthy

Brick Township,NJ

Summary

Dynamic entrepreneur with a proven track record at Cabana Berry LLC, excelling in regulatory compliance and strategic marketing planning. Cultivated strong partnerships and enhanced customer experiences, driving profitability and sustainability. Adept at data analysis and problem-solving, I foster collaborative team management to achieve innovative business solutions.

Overview

13
13
years of professional experience

Work History

Founder & Owner

Cabana Berry LLC
03.2025 - Current
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Ensured compliance with industry regulations while maintaining ethical business practices at all times.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Expanded the company''s geographical reach, opening new markets and increasing profitability.
  • Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
  • Enhanced customer experience with introduction of user-friendly online platform.
  • Navigated company through regulatory landscapes, ensuring compliance with all industry standards and laws.
  • Achieved sustainability goals, implementing eco-friendly practices that also reduced operating costs.
  • Improved operational efficiency, adopting new technologies that automated routine tasks.
  • Maximized profitability, carefully managing budget allocations and cutting unnecessary expenses.
  • Cultivated loyal customer base through personalized marketing campaigns and loyalty programs.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Trained and motivated employees to perform daily business functions.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
  • Led the strategic planning process to define business goals and ensure alignment across all departments.

Independent Online Retailer (Buyer & Seller)

Ebay Enterprise
06.2012 - Current
  • Provided exceptional customer service through personalized recommendations, creating loyal clientele and increasing word-of-mouth referrals.
  • Collaborated with cross-functional teams to develop new product offerings based on market research and customer feedback.
  • Streamlined order processing for faster delivery times, resulting in increased repeat business and positive customer feedback.
  • Implemented a user-friendly product categorization system to improve site navigation and increase sales conversion rates.
  • Conducted regular competitor analysis to stay informed of industry trends and proactively adjust strategies as needed for continued growth.
  • Analyzed sales data to identify trends and optimize pricing strategies, maximizing profitability without sacrificing customer satisfaction.
  • Managed inventory levels effectively to minimize costs while ensuring product availability for customers at all times.
  • Optimized product listings with keyword-rich descriptions, enhancing search engine visibility and driving organic traffic growth.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Resolve customer disputes courteously to enhance customer satisfaction.

Direct Support Professional Caregiver

New Horizons In Autism
08.2023 - 06.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Enhanced client independence by providing personalized support and implementing individualized care plans.
  • Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.

Education

Bachelor of Arts - Public Administration

Kean University
Union, NJ
05-2025

Skills

  • Regulatory compliance knowledge
  • Data analysis and problem-solving
  • Customer relationship management
  • Inventory control enhancement
  • Search engine optimization expertise
  • Entrepreneurial mindset
  • Collaborative team management
  • Analytical problem-solving

Timeline

Founder & Owner

Cabana Berry LLC
03.2025 - Current

Direct Support Professional Caregiver

New Horizons In Autism
08.2023 - 06.2024

Independent Online Retailer (Buyer & Seller)

Ebay Enterprise
06.2012 - Current

Bachelor of Arts - Public Administration

Kean University
Kelsey Carthy