Kelsey Christophersen
Buffalo,NY
Summary
Creative leader with over twenty years of experience in account management. Looking to partner with the right company in a long-term role with aligned growth strategies.
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Key Accounts Manager
Palm Bay International/ Independence Wine & Spirits
03.2020 - Current
- Developed brand and led wine education courses for consumers in Western New York
- Built a strong community following through educational initiatives and market visits
- Achieved exponential growth in market share and brand recognition for Independence Wine & Spirits
- Consistent growth post-covid
- Increased territory sales by 75% in 2021
- Increased territory sales by 57% in 2020
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed and delivered presentations to key customers to position products and services.
Owner
Bee Pineapple Co
09.2014 - Current
- Developed wine education programs and menu management to enhance customer experience and knowledge
- Managed social media platforms to promote community hospitality services and engage with customers for increased brand awareness
- Provided private wine education for consumers and business owners, tailoring programs to meet specific needs
- Prepared individuals for the Court of Master Sommeliers exam, ensuring success and expertise in the field
Brand Ambassador
Scarpetta Wines/ Empire Estate Wines
09.2019 - 06.2021
- Conducted brand building activities in New York, Pennsylvania & New Jersey to increase brand awareness
- Distributors worked with: M.S. Walker for both brands
- Independently worked in market as a hybrid sales rep/Brand Ambassador.
- Provided training and support to sales reps for effective brand placement
- Organized consumer tastings and educational events to promote brand engagement
- Communicated product information with confidence and educated consumers about company.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
East Coast Regional Manager
Napa Winery
03.2019 - 09.2019
- Managed 12 states and Toronto Market, developing long-term relationships with distributors that include but aren't limited to: Winebow, Martignetti, Advintage.
- Conducted portfolio tastings and increased sales substantially, working independently and with market reps
- Collaborated with Starr in PA for high-volume placements, achieving significant sales growth
- Boosted brand growth by devising strategic network and marketing tactics.
Sales Representative
Winebow Inc.
05.2015 - 03.2019
- Managed a 1.2 million dollar territory in Western New York
- Coordinated major on and off-site events
- Built strong relationships with consumers and suppliers in the wine industry to expand market share and increase brand awareness
- Conducted consumer education classes to enhance individual knowledge and promote the company's products
- Collaborated with wineries worldwide to develop market penetration strategies and drive sales growth
- Major event executed seamlessly: James Beard House Dinner Sommelier - June 24, 2017
- Set and achieved company defined sales goals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Maintained current knowledge of evolving changes in marketplace.
Education
Some College (No Degree) - Psychology, A&P
SUNY Erie
Buffalo, NYCertified Sommelier -
Court of Masters Sommeliers
New York, NY10-2014
Skills
- Time Management
- Communication Skills
- Leadership Skills
- Sales Strategy
- Teamwork
- Negotiation
- Calm Under Pressure
- Innovation and Creativity
- Relationship management
- Territory growth
- Account acquisition
- CRM proficiency
- Customer lifecycle management
- Client onboarding
- Key account management
- Social media marketing
Accomplishments
- Chicago 2017/2018
- NYC 2019
- Berlin 2019
- London 2023
- Tokyo 2024
- Sydney 2025
- MVP 2022
Abbott World Marathon Majors
Completed the following races:
College athlete in 2021 & 2022.
Achieved 4 All Americans in Diving, 1M & 3M
Details
https://www.linkedin.com/in/kelseychristophersen/, https://www.instagram.com/kelseyrunsmajors/
Certification
Certified Sommelier October 2014
Languages
German
Timeline
Key Accounts Manager
Palm Bay International/ Independence Wine & Spirits
03.2020 - Current
Brand Ambassador
Scarpetta Wines/ Empire Estate Wines
09.2019 - 06.2021
East Coast Regional Manager
Napa Winery
03.2019 - 09.2019
Sales Representative
Winebow Inc.
05.2015 - 03.2019
Owner
Bee Pineapple Co
09.2014 - Current
Some College (No Degree) - Psychology, A&P
SUNY Erie
Certified Sommelier -
Court of Masters Sommeliers
Similar Profiles
BLANCHE ORBEBLANCHE ORBE
Portfolio Manager at Independence Wine & SpiritsPortfolio Manager at Independence Wine & Spirits
Cody LynchCody Lynch
Merchandiser at Southern Glazers Wine and Spirits, Palm Beach CountyMerchandiser at Southern Glazers Wine and Spirits, Palm Beach County
Jose RoqueJose Roque
Sales Representative at Mexcor International Wine Beer & SpiritsSales Representative at Mexcor International Wine Beer & Spirits