Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kelsey Cockrell

Kelsey Cockrell

Horn Lake,USA

Summary

I have developed strong administrative and patient interaction skills in busy medical office environment. Also, proficient in managing patient records and coordinating with healthcare providers to ensure efficient office operations. I am seeking to leverage these transferrable skills in new field while maintaining commitment to efficient and effective support. I can not wait to start working with you!!!

Overview

3
3
years of professional experience
1
1
Certification

Work History

Childcare Provider

Evolve Learning Hub
08.2019 - 03.2022
  • 1. Enforced rules and managed behavior through developmentally appropriate discipline. Maintained effective schedule balance between rest periods, active play and instruction. Distributed food, napkins and beverages in preparation for snack time.
  • 2. Assisted children with putting on coats and cold-weather gear before going outside.
  • 3. Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • 4. Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • 5. Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • 6. Introduced children to educational games and activities to boost learning.
  • 7. Applied positive behavior management techniques to enhance social interactions and emotional development.
  • 8. Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • 9. Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • 10. Cared for children ages 6 weeks old to 12 year olds in nurturing and age-appropriate way.

Server

Captain D's Seafood Restaurant
09.2018 - 12.2018
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High school diploma -

Hernando High School
Hernando, MS
05.2020

Graduate Certificate - Medical Office Professional

Concorde Career College
Southaven, MS
06-2026

Skills

  • Childcare
  • Classroom and Office Management
  • Multi-tasking
  • CPR
  • Group leadership
  • Patient scheduling
  • HIPAA compliance
  • Patient confidentiality
  • Medical office software
  • Coding procedures
  • Medical billing

Certification

  • CMAA - Certified Medical Administrative Assistant
  • CBCS - Certified Billing and Coding Specialist

Timeline

Childcare Provider

Evolve Learning Hub
08.2019 - 03.2022

Server

Captain D's Seafood Restaurant
09.2018 - 12.2018

High school diploma -

Hernando High School

Graduate Certificate - Medical Office Professional

Concorde Career College

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