Kelsey Covarrubias
Roanoke,Tx
Summary
Detail-oriented Administrative Professional with experience in coordinating schedules, managing confidential records, and enhancing customer experiences. Recognized for strong communication and adaptability in fast-paced environments. Committed to supporting teams and driving organizational success through effective project coordination and marketing support.
Overview
15
15
years of professional experience
Work History
Model
MTM
Houston, Texas
2023.11 - Current
- Collaborated with photographers to generate innovative concepts and capture compelling imagery.
- Demonstrated confidence and adaptability on camera, ensuring successful execution of promotional shoots.
- Assisted in planning and executing promotional and editorial photoshoots, enhancing visual storytelling.
CCMA
Denton OBGYN
Denton, Texas
2025.06 - 2026.06
- Coordinated physician schedules and daily workflows to optimize patient flow.
- Managed confidential patient records with precision to ensure compliance and confidentiality.
- Scheduled appointments and follow -up visits.
- Answered multi-line phones and assisted patients.
- Maintained electronic documentation.
- Worked collaboratively with providers and staff.
- Assisted with administrative office operations.
CCMA
Womens Healthcare Affiliates-CCMA
2018.08 - 2025.05
- Supported physicians in a fast-paced office.
- Managed patient scheduling and communications.
- Verified insurance information.
- Maintained organized electronic records.
- Assisted with inventory and office organization.
Medical Assistant Extern
Texas Surgical Dermatology
Spring, TX
2018.07 - 2018.08
- Completed clinical externship in a dermatology setting supporting patient care for general dermatology and Mohs micrographic surgery procedures.
- Assisted clinical team during Mohs procedures by preparing patients and administering lidocaine under provider direction to ensure patient comfort.
- Performed patient intake including medical history documentation, medication review, and procedure preparation to ensure accurate clinical workflow.
- Coordinated patient scheduling for consultations, procedures, and follow-up visits to optimize clinic flow and minimize wait times.
- Educated patients on dermatologic procedures and provided reassurance to enhance their comfort and understanding.
- Supported providers and clinical staff by preparing exam and procedure rooms in accordance with infection control and clinical safety standards.
- Documented patient information in electronic health records (EHR) accurately and in a timely manner to support continuity of care.
- Dermatology Clinical Externship
- (4 Weeks Completed)
Paraprofessional
Magnolia Junior High
Magnolia, Tx
2016.09 - 2018.01
- Supported teachers in delivering effective classroom instruction.
- Enhanced student understanding through personalized instruction.
- Maintained organized records.
- Communicated with staff and parents.
- Coordinated and facilitated classroom activities to enhance student engagement.
Cosmetologist
Sports Clips
The Woodlands, TX
2013.07 - 2016.09
- Cultivated lasting client relationships to enhance loyalty and retention.
- Provided outstanding customer service, ensuring a welcoming and positive salon experience.
- Recommended tailored products to customers, improving satisfaction and repeat business.
- Maintained sanitation standards.
- Scheduled appointments.
Manager/ cosmetologist
Race Cuts Salon
Magnolia, TX
2011.12 - 2013.07
- Managed, mentored, and evaluated performance of 10 employees to improve team effectiveness and service quality.
- Resolved customer complaints to enhance customer experience and increase satisfaction.
- Oversaw cash drawers across multiple checkout stations to ensure cash availability and accurate daily deposits.
Education
Diploma - Medical Assisting with Limited Scope X-ray
Remington College-North Campus
Houston, TX2018-08
Professional Training
MTM
Houston, TX2023-11
Skills
- Patient Education
- Calendar & Schedule Management
- Customer Service
- Confidential Records
- Documentation
- Data Entry
- Microsoft Office
- Google Workspace
- Project Coordination
- Organization
- Inventory Management
- Time Management
- Multitasking
- Problem Solving
- Communication
- Team Collaboration
- Attention to detail
- Adaptability
- Administrative Support
Timeline
CCMA
Denton OBGYN
2025.06 - 2026.06
Model
MTM
2023.11 - Current
CCMA
Womens Healthcare Affiliates-CCMA
2018.08 - 2025.05
Medical Assistant Extern
Texas Surgical Dermatology
2018.07 - 2018.08
Paraprofessional
Magnolia Junior High
2016.09 - 2018.01
Cosmetologist
Sports Clips
2013.07 - 2016.09
Manager/ cosmetologist
Race Cuts Salon
2011.12 - 2013.07
Diploma - Medical Assisting with Limited Scope X-ray
Remington College-North Campus
Professional Training
MTM