Kelsey Covington

• Recorded financial business transactions
• Submitted payments for approval from clients
• Had monthly meetings with clients
• Regular production of statements and reports
• Kept open lines of communication with clients
• Ategorized and reconciled accounts
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• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Maintained and processed invoices, deposits and money logs.
• Established QuickBooks accounting system to reflect accurate financial records.
• Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
• Organized and carried out proactive month-end, quarterly and year-end processes.
• Reported financial data and updated financial records in ledgers and journals.
• Supported operations by communicating with customers, filing documents and managing data.

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• Established QuickBooks accounting system to reflect accurate financial records.
• Organized and carried out proactive month-end, quarterly and year-end processes.
• Calculated deductions and processed payroll for employees.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Maintained and processed invoices, deposits and money logs.
• Reported financial data and updated financial records in ledgers and journals.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Verified accurate recordkeeping processes, reducing financial inconsistencies.
• Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Increased customer satisfaction by filing taxes on time and promptly resolving issues.
• Identified accounting errors by developing cross-referencing databases.

• Worked with POS system to place orders, manage bills and handle complimentary items.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

• Followed through with leads to close sales over phone, in office and during external consumer engagements.
• Built local sales and marketing plan for each targeted district within defined territory.
• Identified and developed key operations and influencer relationships within targeted districts.
• Collaborated with leadership to identify marketing and communication needs for team and stakeholders.
• Supported implementation of contests, events and other initiatives to build presence and reputation.

• Greeted patrons upon arrival at salon, offering prompt, courteous service.
• Managed salon's master calendar to organize customer appointments, employee schedules and special events.
• Upsold salon products and services to customers through effective communication and successful marketing methods.
• Maintained client waiting area, ensuring that it was kept clean at all times.
• Oversaw salon employee performance, facility cleanliness and sales.
• Controlled inventory by tracking expenses, purchases and shelf stock.
• Managed cash flow, business transactions, banking and accounting processes.
• Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.