Driven Certified Medical Assistant and Licensed Pharmacy Technician with many years of experience, and patient care training. Skilled in communication, problem solving, and teamwork helping to ensure patient needs. Passionate about saving lives and building strong partnerships in healed environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
North Augusta Pediatrics
North Augusta, SC
01.2024 - Current
Contributed to office operations by triaging patients by severity of medical complaint.
Contacted pharmacies to submit and refill patients' prescriptions.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Administered medications under physician's supervision.
Cleaned and maintained medical equipment following procedures and standards.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Certified Medical Assistant
Pediatric Partners of Augusta
Augusta, GA
08.2023 - 11.2023
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Measured vital signs and took medical histories to prepare patients for examination.
Responded to patient callbacks and phone-in prescription refill requests.
Cleaned and maintained medical equipment following procedures and standards.
Pharmacy Customer Service Representative
Walgreen's Pharmacy
Augusta, GA
12.2021 - 02.2023
Answered customer questions about prescribed and OTC medications.
Communicated with insurance companies for billing purposes.
Supported pharmacist in preparing daily prescriptions.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Set up floor displays and maintained optimal merchandise levels to encourage customer sales.
Answered questions and informed customers of current sales and promotions.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Pharmacy Technician
Kroger
Augusta, GA
03.2021 - 08.2021
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
Collected co-payments or full payments from customers
Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
Assisted pharmacists by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
Resolved non-routine issues like third-party billing, computer system and customer service issues