Kelsey Cutrer
Colmesneil,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Freelancer
Self-employeed
01.2018 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Achieved significant growth in followers and engagement on social media platforms with targeted content strategies.
- Designed and implemented SEO strategies, significantly improving clients' website visibility and search engine rankings.
- Created engaging and informative content for blogs and articles, establishing clients as thought leaders in their industries.
- Collected, arranged, and input information into database system.
Home Health Caregiver
Jordan Health Services
07.2018 - 05.2019
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted with end-of-life care.
- Provided transportation and appointments management.
- Administered medication as directed by physician.
Office Secretary
Jasper Like New
05.2015 - 09.2016
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Office Secretary
Sprint Pipeline Services
03.2008 - 11.2010
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
- Ensured office equipment was always functioning optimally through regular maintenance checks avoiding any disruptions in daily tasks.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Private Home Health Care Provider
East Texas Home Health
02.2007 - 01.2008
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Constructed cognitively stimulating activities.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
Education
GED -
Vidor High School
Vidor, TX10.2005
Skills
- Customer Support
- Virtual Assistance
- Proficient in Microsoft Office
- Problem-Solving
- Time Management
- Multitasking Abilities
- Attention to Detail
- Web development projects
- Typing Skills
- Interpersonal Skills
- Analytical Thinking
- Adaptability and Flexibility
- Self Motivation
- File Management
- Billing and Invoicing
- Database entry
- Office Administration
- Spreadsheet Management
- Quickbooks
- Administering payroll
- Customer Service
- Dementia Care
- Website optimization
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Home Health Caregiver
Jordan Health Services
07.2018 - 05.2019
Freelancer
Self-employeed
01.2018 - Current
Office Secretary
Jasper Like New
05.2015 - 09.2016
Office Secretary
Sprint Pipeline Services
03.2008 - 11.2010
Private Home Health Care Provider
East Texas Home Health
02.2007 - 01.2008
GED -
Vidor High School
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