Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelsey Dahring

Detroit Lakes,MN

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

8
8
years of professional experience

Work History

Housekeeper

Holiday Inn Hotel Sandton
Detroit Lakes , MN
06.2019 - Current
  • Maintained cleanliness and organization in guest rooms and public areas.
  • Prepared and stocked cleaning supplies for daily housekeeping tasks.
  • Collaborated with team members to optimize cleaning efficiency and effectiveness.
  • Managed laundry operations, ensuring timely processing of linens and towels.
  • Provided exceptional customer service, addressing guest inquiries and requests promptly.
  • Implemented proper cleaning techniques for various surfaces and materials used in the hotel.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Responded to requests from guests regarding housekeeping needs.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Followed safety procedures when handling hazardous materials.
  • Reported maintenance issues to ensure prompt resolution for guest comfort.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Organized closets with hangers for guests' clothing items.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Sorted and counted linens and organized in storage areas.
  • Trained new staff on housekeeping procedures and safety protocols effectively.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Provided information about hotel services upon request from guests.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.

Housekeeper/Laundry Attendant

Ecumen
Detroit Lakes, MN
03.2018 - 05.2019
  • Stocked housekeeping carts with supplies for efficient room servicing.
  • Managed laundry services by washing, folding, and organizing linens efficiently.
  • Ensured compliance with health and safety regulations during cleaning tasks.
  • Utilized cleaning equipment and chemicals according to safety guidelines efficiently.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned guest rooms and common areas to maintain high standards of cleanliness.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed safety procedures when handling hazardous materials.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Swept and damp-mopped private stairways and hallways.
  • Sorted and counted linens and organized in storage areas.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Inspected furniture for damage or stains in between guest stays.
  • Operated laundry equipment to wash, dry, and fold items efficiently.
  • Sorted and categorized linens and garments by color and fabric type.
  • Maintained cleanliness of laundry area, ensuring safety and hygiene standards.
  • Assisted in inventory management of laundry supplies and chemicals.
  • Collaborated with team members to optimize workflow during peak hours.
  • Inspected items for stains or damage before processing them through machines.
  • Followed safety protocols when handling cleaning agents and machinery.
  • Provided excellent customer service by addressing client inquiries promptly.
  • Kept work area neat, clean and organized at all times.
  • Cleaned the laundry room and equipment regularly according to safety standards.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Folded dried articles neatly.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Stocked shelves with freshly laundered items in an orderly fashion.
  • Transported laundry in carts and sorted dirty items by load type.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Followed safety regulations while operating machinery.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Set dryers at appropriate drying times and settings by taking into account fabric type and load size.
  • Assisted customers with their inquiries regarding laundry services.
  • Removed lint from dryer screens after each load.
  • Measured correct amount of chemicals required for each load.
  • Ensured that all wash loads are balanced before starting the cycle.
  • Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
  • Inspected laundry for damage or stains to repair or pre-treat.
  • Maintained records of all laundry services provided in logbooks.
  • Separated whites from colors during the sorting process.
  • Monitored washing machine cycles to ensure proper treatment of fabrics.
  • Performed routine maintenance tasks on washers, dryers and other related equipment.
  • Received and sorted articles by type, color and degree of soil.
  • Received and marked articles for laundry, identifying code numbers, or names, using hand or machine markers.
  • Tested fabric softener dispensers for proper functioning prior to use.
  • Provided excellent customer service at all times.
  • Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
  • Determined spotting procedures and proper solvents based on fabric and stain types.
  • Hung curtains, drapes and pants on stretch frames to properly dry.
  • Sprayed steam and air over spots to flush out chemicals, dry material or brighten colors.
  • Hung garments on stretch frames to dry.
  • Glazed delicate articles or fur garment linings by hand with mild detergents or dry cleaning solutions.
  • Used machine markers to receive and mark articles for laundry or dry cleaning with identifying information.
  • Tested fabrics in inconspicuous places to determine solvent damage to dyes or fabrics.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Folded clean laundry and placed into stacks in specified areas for distribution.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Loaded carts with clean linen to transport to designated storage areas.
  • Disinfected equipment and supplies, using germicides, and steam-operated sterilizers.
  • Inspected linen for tears or stains and treated them accordingly.
  • Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
  • Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
  • Started washers and driers, turning valves or levers to regulate machine processes.
  • Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
  • Sorted and counted articles removed from dryers to fold, hang and wrap.

Crew Member

Papa Murphy's Take and Bake Pizza
Detroit Lakes, MN
06.2017 - 09.2018
  • Prepared food and beverages according to company standards and recipes.
  • Provided excellent customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Operated kitchen equipment safely and efficiently for food preparation.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Took orders from patrons and input selections into store computer system.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Packed fast food products in approved containers, cups, and bags.
  • Drove team success by quickly completing assigned tasks.
  • Presented orders to guests within anticipated service times.
  • Adhered to health department regulations regarding food handling procedures.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Maintained an organized work area to ensure efficient operations.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Restocked kitchen supplies including food products and utensils.
  • Stocked shelves and cases with new or transferred items.
  • Informed customers about daily specials in an engaging manner.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Education

High School Diploma -

Detroit Lakes High School
Detroit Lakes, MN
05-2018

Skills

  • Organizational skills
  • Time management
  • Teamwork
  • Hardworking
  • Work ethic
  • Detailed
  • Creativity

References

References available upon request.

Timeline

Housekeeper

Holiday Inn Hotel Sandton
06.2019 - Current

Housekeeper/Laundry Attendant

Ecumen
03.2018 - 05.2019

Crew Member

Papa Murphy's Take and Bake Pizza
06.2017 - 09.2018

High School Diploma -

Detroit Lakes High School

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