Kelsey Davis
West
Summary
Proven track record of enhancing operational efficiency and customer satisfaction across diverse roles, from Kapavik Construction to Sears. Leveraged strong problem-solving skills and attention to detail to achieve high-quality workmanship and increase guest satisfaction scores. Adept at project management and team collaboration, consistently contributing to improved productivity and workplace safety.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Laborer
Kapavik Construction
02.2023 - 09.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Loaded and unloaded materials onto trucks and trailers.
- Provided labor support to carpenters, masons and other skilled trades.
- Followed instructions and safety protocols while operating machinery and equipment.
Head Bartender
Mynars Bar
08.2023 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on customer service skills to enhance overall performance.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Kept detailed inventories and notified management of ordering needs for beer and bar supplies.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Housekeeper
D & L Vacation Rentals
01.2021 - 08.2023
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
Barista
Dunkin' Donuts
03.2017 - 08.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Assistant Sales Manager
Sears
04.2016 - 03.2017
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully.
- Assisted sales team with completing customer transactions and managing issues.
- Completed store opening and closing procedures by counting drawers and managing security.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
Education
Mclennan Community College
Waco, TX 08.2019 - 05.2026
Skills
Willingness to learn
Punctual and Reliable
Attention to Detail
Safety awareness
Physical Strength
Equipment Maintenance
Facilities Maintenance
Project Management
Recordkeeping abilities
Team Player
Problem-Solving
Quality Control
Timeline
Head Bartender
Mynars Bar
08.2023 - 07.2024
Laborer
Kapavik Construction
02.2023 - 09.2024
Housekeeper
D & L Vacation Rentals
01.2021 - 08.2023
Mclennan Community College
08.2019 - 05.2026
Barista
Dunkin' Donuts
03.2017 - 08.2017
Assistant Sales Manager
Sears
04.2016 - 03.2017
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