Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Davis

San Francisco,CA

Summary

Goal-driven professional seeking a challenging and engaging role. Adept in customer service, housekeeping and organization. Proven ability to work efficiently with outstanding communication skills and an empathetic approach in customer service. Expertise in time management, problem-solving, extremely detail-oriented and customer-focused. Reliable, trustworthy and always willing to go the extra mile with a “can-do” attitude.

Overview

19
19
years of professional experience

Work History

Service Assistant

Swords to Plowshares
06.2023 - 04.2024
  • Collaborated with social workers and monitored individuals behaviors and attitudes and documented the information within the company database.
  • Provided housekeeping services to 30% of the veterans that we served.
  • Assisted veterans back to 100% independent living.
  • Partnered effectively with colleagues to streamline workflow processes each day, improving efficiency by 50%.
  • Supported team members by providing training and mentorship, contributing to a more skilled and cohesive unit.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
  • Managed multiple priorities effectively under tight deadlines, resulting in successful completion of assigned tasks.

Caregiver

Kelsey Davis
04.2008 - 04.2023
  • Provided care for elderly and disabled clientele with daily living activities.
  • Meal prep, grocery shopping, banking/postal needs, bill pay, scheduling doctors appointments, transportation, laundry, yard maintenance, housekeeping and companionship.

Office Assistant

Quail Oaks Financial
01.2005 - 12.2012
  • Provided superior customer service as a front desk receptionist, supporting clients and assisting colleagues.
  • Ensured data integrity by meticulously verifying all entries in Quickbooks, resulting in a 15% reduction in errors.
  • Implemented a systemic approach to document filing, improving retrieval time, and increased overall work progress and the company's revenue.

Education

Certificate - Data Analytics

CompTIA
Online

Associate Of Business Administration - Business Administration

Heald College
CA

Skills

  • Excellent Customer Service
  • Detail-Oriented
  • Empathetic
  • Collections
  • Front Desk Receptionist
  • Adaptable
  • Hard Worker
  • Independent
  • Collaborator
  • Multi-Tasker
  • Results-Oriented
  • Customer Focused
  • Excellent Written and Verbal Communication
  • Trustworthy
  • MS Word
  • MS Excel

Timeline

Service Assistant

Swords to Plowshares
06.2023 - 04.2024

Caregiver

Kelsey Davis
04.2008 - 04.2023

Office Assistant

Quail Oaks Financial
01.2005 - 12.2012

Certificate - Data Analytics

CompTIA

Associate Of Business Administration - Business Administration

Heald College

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