Kelsey DeArmond
Tacoma,Washington
Summary
High-energy server skilled at menu memorization, order taking, and balancing work loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
Work History
Barista
Espresso Stop
Tacoma, WA
09.2023 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Described menu items to customers and suggested products based on stated preferences.
Server
Original Pancake House
Tacoma
02.2022 - 02.2023
- Efficiently greeted 200-400 new or returning customers weekly resulting in stable relationships and customer loyalty
- We maintained strict COVID-19 policies and up to date cleanliness rules to ensure customer and staff safety
- I elegantly created a professional workspace by getting directed orders to guests in a timely manner and calmly guiding customers through phone transactions
- Worked in a fast-paced environment while respectfully communicating with guests and fulfilling their needs during their experience
- Responsibly handled large amounts of money and calculated daily percentages for management.
Sales Associate
Cappys Produce
Tacoma
03.2020
- I anticipated customer needs by providing them with high quality service while upholding the company's values and standards
- I handled POS system transactions including credit, debit, and cash transactions while managing the store's capacity
- I kept a clean and organized workspace with fully stocked inventory for guest satisfaction.
Education
Associates of Arts -
Pierce college
06.2022
Skills
- Microsoft Word certified
- Excel certified
- PowerPoint certified
- CPR certified
- Food Handlers certification
- Toast POS system
- Heartland POS system
Timeline
Barista
Espresso Stop
09.2023 - Current
Server
Original Pancake House
02.2022 - 02.2023
Sales Associate
Cappys Produce
03.2020
Associates of Arts -
Pierce college
Similar Profiles
Dezmaryah GomezDezmaryah Gomez
Barista at Espresso StopBarista at Espresso Stop
Savanna DalySavanna Daly
Barista at Espresso StopBarista at Espresso Stop
Brea HeglandBrea Hegland
Barista at Espresso StopBarista at Espresso Stop