Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey DeFevers

Hettick,IL

Summary

Personable Office Administrator with 15 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

16
16
years of professional experience

Work History

Administrator

The Village At Morse Farm
03.2008 - Current
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Implemented data-driven decision-making processes, leading to more informed business choices.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Maintained personnel records and updated internal databases to support document management.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Entered and maintained departmental records in company database.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Targeted new customers to grow geographic reach and increase revenue.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.

Education

Certified Nursing Assistant -

Lincolnland Community College
Springfield, IL

High School Diploma -

Virden Community High School
Virden, IL
05.2002

Skills

  • Information Management
  • Policy Writing
  • Timesheet Processing
  • Events Coordination
  • Project Coordination
  • Staff Management
  • Executive Support
  • Travel Coordination
  • Office Administration
  • Expense Monitoring
  • Customer Service
  • Financial Oversight
  • Supplies Ordering
  • Employee Supervision
  • New Hire Onboarding
  • Schedule Coordination
  • Office Management
  • Resourceful and Analytical
  • Technical Support
  • 70 Wpm Typing Speed
  • Operations Oversight
  • Bookkeeping
  • Team Collaboration
  • Attention to Detail
  • Business Administration
  • Contract Administration
  • Recordkeeping and File Management
  • Data Confidentiality
  • Decision-Making
  • Team Building and Leadership
  • Personable and Approachable
  • Goal Setting
  • Documentation and Reporting
  • Travel Arrangements
  • Mail Handling
  • Scheduling
  • Quality control
  • Document management
  • Policy implementation
  • Staff supervision
  • Event coordination
  • Team leadership
  • Training and development
  • Effective communication
  • Meeting facilitation
  • Time management
  • Decision making
  • Problem solving

Timeline

Administrator

The Village At Morse Farm
03.2008 - Current

Certified Nursing Assistant -

Lincolnland Community College

High School Diploma -

Virden Community High School

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Kelsey DeFevers