Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Donohue

Saratoga Springs

Summary

Dynamic Studio Manager with a proven track record at Metabolic Fitness, driving growth from 50 to 565 clients in a million-dollar, single-shell facility. Furthermore, elevating to the position of Regional Manager and aiding in the growth of the business on a global scale from 3,000 clients to the present day of 5,300 clients across eleven fitness studios. While proving my skill set as an expert in performance analysis and staff training, I implemented effective marketing strategies and fostered team communication, enhancing customer relationships and operational efficiency. Committed to mentorship and new business development, I elevate team performance and client satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Regional Manaer

Metabolic Fitness
Latham
07.2021 - Current
  • Oversaw regional operations and ensured alignment with corporate fitness strategies for eleven studios, fifty employees, and over five thousand clients.
  • Developed training programs for staff to enhance customer service skills and product implementation. Product implementation includes workout experience, customer service, and social media representation throughout the business.
  • Implemented marketing strategies to promote fitness programs among our communities to help generate revenue and grow our communities.
  • Analyzed regional performance data to identify areas for improvement and growth.
  • Facilitated and spearheaded communication between corporate management and local teams effectively.
  • Provided mentorship and coaching to staff members throughout the region as needed.

Studio Manager

Metabolic Saratoga
Saratoga Springs
09.2018 - 07.2025
  • Managed daily studio operations to ensure smooth workflow and efficiency.
  • Assisted in the onboarding process of new employees by providing training materials.
  • Trained new employees and maintained healthy staff morale through consistent coaching and team building.
  • Elevated and implemented sales strategies to grow the business from 50 clients to 585 clients.
  • Oversaw equipment maintenance and inventory management for operational readiness.

Education

Bachelor of Arts - Sociology

Union College
Schenectady, NY
06-2014

Skills

  • Regional operations
  • Staff training
  • Marketing strategy
  • Performance analysis
  • Team communication
  • Customer relationship management
  • Personnel management
  • Sales planning
  • New business development
  • Document flow coordination

Certification

  • CPR certified
  • NASM certified

Timeline

Regional Manaer

Metabolic Fitness
07.2021 - Current

Studio Manager

Metabolic Saratoga
09.2018 - 07.2025

Bachelor of Arts - Sociology

Union College

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