Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kelsey Dos Santos

Groveland,FL

Summary

Passionate content specialist skilled in research, writing and editing broad range of content. Proficient in online content design, user experience research and solutions and working quickly to produce exceptional deliverables. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Government Relations GIS Intern

Manatee County Government
Bradenton, FL
05.2025 - 08.2025
  • Conducted research on new GIS technologies, methods, and applications.
  • Utilized ArcGIS software to develop cartographic products such as maps, graphs, charts.
  • Collaborated with other departments to ensure efficient use of GIS resources.
  • Supported stakeholders with GIS analysis and solutions.

Disney Cruise Line - Cruise Vacation Agent

The Walt Disney Company
Celebration, FL
08.2019 - 06.2025
  • Attended team meetings regularly to discuss updates on products, services and policies changes.
  • Maintained accurate records of client interactions and transactions.
  • Ensured all customer inquiries were answered in a timely manner via phone or email communication channels.
  • Utilized various software programs such as Microsoft Office Suite for daily tasks.

Photographer

SeaWorld Parks & Resorts Orlando
Orlando, FL
06.2020 - 07.2021
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.
  • Photographed special events, parties, and portraits.
  • Utilized filters, edits, and after-effects to enhance photos.
  • Uploaded digital images for editing, archiving and electronic transmission.

Education

Bachelor of Science - Software Engineering

Western Governors University
Salt Lake City, UT
10-2024

Skills

  • Problem solving
  • Field photography
  • ArcGIS suite
  • Python programming
  • Web development
  • Team collaboration

Languages

English
Native/ Bilingual
Portuguese
Full Professional

Certification

  • CompTIA Project+
  • ESRI ArcGIS Online Basics
  • AWS Cloud Practitioner
  • ITIL Foundations

Timeline

Government Relations GIS Intern

Manatee County Government
05.2025 - 08.2025

Photographer

SeaWorld Parks & Resorts Orlando
06.2020 - 07.2021

Disney Cruise Line - Cruise Vacation Agent

The Walt Disney Company
08.2019 - 06.2025

Bachelor of Science - Software Engineering

Western Governors University

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