Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Duffer

Decatur,IL

Summary

Managing and organizing is my strong suit as well as maintaining a calm demeanor in our busy life as I am a mother of 4 kiddos. I intend to use those skills in my day to day career. My hobbies include anything creative like baking, cooking or crafting.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

Millikin University
01.2024 - Current
  • Answered phone, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to students/faculty, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.
  • Oversaw 10-12 student employees

Theater Manager

The Avon Theater
08.2009 - Current
  • Assisted in recruiting, hiring and training of team members
  • Trained new employees on proper protocols and customer service standards
  • Setting up the theaters to get ready for the work days as well as handling and counting cash
  • Evaluated employee's performaces
  • Ordering the necessary items to keep the theater's concession running properly

Optometrist Technician

Nellis AFB Base Exchange Eye Center
05.2016 - 09.2016
  • Customer service front desk-answering phone calls, greet patients, scheduling appointments
  • Help screen patients in the back room to help get ready for the doctor
  • Manage computer systems that handled patients billing requirements as well as medical billing and coding
  • Handled and organized patient's files
  • Day to day start up and shut down procedures

Pharmacy Technician

Walgreen's Pharmacy
04.2014 - 11.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Filled prescriptions, and prepared prescription labels with absolute accuracy
  • Solved customer problems in-person or over telephone by providing assistance.
  • Stocked, labeled, and inventoried medication to keep accurate records
  • Register handling

Sales Associate

Hobby Lobby
05.2012 - 03.2014
  • Organized racks and shelves to maintain store expectations as well as stocking
  • Helped customers locate products
  • Prepared merchandise for sales floor by pricing
  • Handling cash register
  • In charge of doing orders for my section to help keep merchandise in stock

Education

High School Diploma - General

Mount Zion High School
Mount Zion, Illinois
05.2011

Skills

  • Performance Monitoring and Evaluation
  • Database Maintenance
  • Finance and Accounting Oversight
  • Organization and detail

Timeline

Administrative Assistant

Millikin University
01.2024 - Current

Optometrist Technician

Nellis AFB Base Exchange Eye Center
05.2016 - 09.2016

Pharmacy Technician

Walgreen's Pharmacy
04.2014 - 11.2014

Sales Associate

Hobby Lobby
05.2012 - 03.2014

Theater Manager

The Avon Theater
08.2009 - Current

High School Diploma - General

Mount Zion High School

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