Hi, I’m
Kelsey Duncan
Harpersville,AL
Summary
Highly motivated and hardworking individual seeking full time employment with opportunity to grow in customer service. Willingness to take on added responsibilities and learn quickly in order to complete job to the fullest capability.
Overview
8
years of professional experience
1
Certification
Work History
Vapor Thrift Store
Key Holder
09.2018 - 11.2023
Job overview
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Complete Health- Greystone
Medical Assistant
02.2022 - 08.2022
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs, spirometry, and other tests based on patient presentation in office.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Columbiana Health And Rehab
Certified Nursing Assistant
05.2016 - 10.2017
Job overview
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Gadsden State Community CollegeGadsden, AL
from Surgical Technology
05.2024
University Overview
- 3.7 GPA
- Phi Theta Kappa Member
- Relevant Coursework: Medical Terminology
Skills
- EMR Systems
- Customer Service
- Vital Sign Monitoring
- Medical Terminology
- Time Management
- Surgical Instrumentation
- Sterility
- HIPAA Compliance
- Cashiering
- Money Handling
- Phone Etiquette
Certification
The American Heart Association
Basic Life Support (BLS) 12/2023
Timeline
Medical Assistant
Complete Health- Greystone
02.2022 - 08.2022
Key Holder
Vapor Thrift Store
09.2018 - 11.2023
Certified Nursing Assistant
Columbiana Health And Rehab
05.2016 - 10.2017
Gadsden State Community College
from Surgical Technology
Similar Profiles
Tristan BishopTristan Bishop
Central Processing Associate at Vapor Thrift StoreCentral Processing Associate at Vapor Thrift Store
Cristian Castillo-DiazCristian Castillo-Diaz
Cashier at CHKD Thrift StoreCashier at CHKD Thrift Store
Wendy St. PierreWendy St. Pierre
Cashier and Store Resetter at America's Thrift StoreCashier and Store Resetter at America's Thrift Store
Jennifer MccollumJennifer Mccollum
Delivery Driver at DoorDash, SparkDelivery Driver at DoorDash, Spark
Rhonda ShaughnessyRhonda Shaughnessy
Customer Service / Weight Loss Patient Care at The Weight ClinicCustomer Service / Weight Loss Patient Care at The Weight Clinic