Kelsey Farrier
Salem
Summary
Team Manager with a proven track record at T-Mobile, adept in coaching and conflict management. Excelled in driving customer experience and sales, achieving notable employee development and performance metrics improvement. Skilled in operational execution and proficient in technology, consistently fostering a culture of professional growth and high achievement. Seeking a new career in bartending services to further gain experience with ambitions to own my own bar and resteraunt.
Overview
11
11
years of professional experience
Work History
Team Manager
T-Mobile
02.2014 - 12.2024
Responsible for a team of fifty employees, creating strategies to achieve and exceed performance metrics such as customer experience, sales, profit and loss and customer churn all wile ensuring that employees receive high bonuses, training within a good work culture and environment. Overseeing employees at all different levels, and ensuring professional development through consistent coaching.
Education
BBA - Business Administration
University of Arizona Global Campus
AZ08-2025
Skills
Coaching
Conflict Management
Sales
Customer Service Management
Professional Development
Leadership Performance Management
Operational Execution
Sales
Training & Recruitment
Proficient In Computers & Related Systems
Timeline
Team Manager
T-Mobile
02.2014 - 12.2024
BBA - Business Administration
University of Arizona Global Campus
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