Summary
Overview
Work History
Education
Skills
Timeline
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KELSEY FERENCAK

KELSEY FERENCAK

Cibolo,TX

Summary

Highly motivated individual with years of experience in the criminal justice system, physical security, personnel security and emergency management. Seasoned professional with excellent communication, leadership skills, interpretation skills, and organizational skills. Enthusiastic and eager to contribute to the team's success. Adaptable and focused with a commitment to effectiveness.

Overview

14
14
years of professional experience

Work History

Personnel Security Manager

MVM Inc.
10.2022 - Current
  • Fast tracked to the Security Manager position in less than a year of employment with MVM Inc.
  • Public Trust- High Risk obtained through Department of Homeland Security
  • DOD Synchronized Predeployment and Operations Tracker (SPOT) access and knowledge.
  • Led regular meetings with key stakeholders to discuss current trends in personnel security and identify areas needing improvement within the organization.
  • Created a personnel security tracker for each contract to minimize missing or incorrect data
  • Spearheaded our company security process by working with the Department of Homeland Security and the Department of Health and Human Services.
  • Assisted with vetting process of new third-party background vendor
  • Organized and completed over 1,000 back logged personnel security files
  • Provided templates and organized all personnel security notifications through operations Program Managers and Site Managers.
  • Enhanced personnel security processes by implementing thorough background checks and regular training sessions.
  • Provided ongoing training and support for employees regarding security best practices, fostering a culture of awareness and responsibility.
  • Wrote and utilized new personnel security standard operating procedures (SOPs) for the contracts assigned to our company
  • Assisted with the creation of workflow designs for all security programs held by MVM Inc
  • Ensured a high level of safety and security for MVM by implementing measures to find unfavorable backgrounds before hiring process was completed
  • Experience in eApp and eQip programs.
  • Collaborated with the Talent and Acquisitions department to conduct thorough pre-employment screenings, reducing potential risks for the organization.
  • Maintains contract security process requirements to include spreadsheets, SharePoint, eQip and eApp process.
  • Developed strong working relationships with external partners such as government bodies, vendors and other organizations involved in personnel security matters.
  • Streamlined the onboarding process for new employees, ensuring proper security clearances were obtained in a timely manner.
  • Conducted comprehensive audits of personnel files, identifying any discrepancies or outdated information that needed updating.
  • Developed comprehensive personnel security policies, establishing clear guidelines for employees to follow.
  • Evaluated existing procedures for granting and managing employee access levels, recommending changes where necessary based on industry best practices.
  • Responded promptly to requests from management for specific personnel security information, assisting in decision-making processes.
  • Provided weekly updates to vice presidents, directors, project managers, site managers, site supervisors, and administrative teams on all security programs
  • Conducted in person training for incoming personnel security specialists
  • Identified needs for expansion within our security team to support all MVM contracts
  • Accurately interprets and disseminates all security guidelines given by each government entities
  • Provides all security information to aid the proposal manager and other business development efforts
  • Conveys all government guidelines to security team for accurate interpretation of security requirements per contract
  • Builds and manages all customer-based relationships with government security teams in a positive manner
  • Conducts all interviews for security specialist candidates to ensure MVM is provided with competent employees and security team members
  • Provides internal assistance on any matters requested by HR, Recruiting, Operations, or Senior Leadership
  • Successfully leads a team of security specialist daily to accomplish all company and government client needs
  • Maintains overview of all contract e-Qip and eApp processes for DHS (Department of Homeland Security) and HHS (Department of Health and Human Services) contracts.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Supervised a team of 4 personnel security specialist.

Personnel Security Specialist

MVM Inc.
11.2021 - 10.2022
  • Conducted background investigations and security checks for employees and contractors.
  • Prepared and submitted reports outlining findings.
  • Enhanced personnel security processes by conducting comprehensive background investigations and evaluating clearance eligibility.
  • Determined suitability of clearance levels based on results of background checks.
  • Assembled and maintained applicant files.
  • Maintained accurate records of all personnel clearances within the organization, facilitating smooth auditing processes and timely reinvestigation's as required by law.
  • Implemented innovative solutions for personnel security challenges, resulting in improved efficiency and effectiveness of clearance adjudication processes.
  • Streamlined security clearance procedures for increased efficiency and faster processing times.
  • Maintained confidentiality of sensitive materials.
  • Managed sensitive case files, maintaining confidentiality and strict adherence to privacy laws.
  • Served as a subject matter expert during internal audits or inspections relating to personnel security functions, ensuring full compliance with established standards.
  • Handled challenging or complex cases involving multiple issues related to personnel security clearances, ultimately resolving concerns while minimizing risk to the organization.
  • Developed strong relationships with government agencies to facilitate information sharing and collaborative problem-solving efforts.
  • Oversaw comprehensive background checks on prospective employees, mitigating potential risks posed by unauthorized access or insider threats.
  • Recommend improvements in security systems and procedures.

JUVENILE SUPERVISION OFFICER

GUADALUPE COUNTY JUVENILE JUSTICE CENTER
11.2019 - 10.2021
  • Oversaw administration of drug and alcohol screenings for juvenile offenders
  • Promoted positive change by providing consistent support, guidance, and encouragement to at-risk youth.
  • Provided crisis intervention when necessary, employing de-escalation techniques to maintain a safe environment for all involved parties.
  • Received a State Certification for Juvenile Supervision Officer.
  • Maintained a CPR certification.
  • Participated in ongoing professional development opportunities to stay informed about best practices in juvenile justice settings.
  • Established rapport with troubled youth by demonstrating empathy, respect, and genuine concern for their wellbeing.
  • Supervised recreational activities that fostered camaraderie among peers while promoting physical health and wellbeing.
  • Provided thorough documentation of incidents and rule violations to inform appropriate disciplinary action and support overall facility safety.
  • Conducted intake assessments on new residents, gathering pertinent information for proper placement within the facility.
  • Enhanced safety by conducting regular security checks and monitoring youth interactions.
  • Coordinated educational services with local schools to ensure continuity in academic progress during residency periods.
  • Managed caseloads effectively by maintaining current knowledge on each resident''s status, treatment plan, and overall progress towards goals.
  • Maintained a secure environment by enforcing rules, policies, and procedures consistently across all residents.
  • Strengthened family relationships through facilitating regular visitation opportunities and encouraging open communication between juveniles and their families.
  • Assisted in the development of life skills programs, empowering youth to make responsible decisions upon reintegration into society.
  • Leveraged strong communication skills to liaise with court personnel, probation officers, and other community stakeholders in the best interests of each juvenile.
  • Ensured accurate record keeping of daily activities, incidents, and progress reports for effective case management.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Completed incident reports when disorder or violence occurs.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Oversaw control center, monitoring juveniles, visitors, and employees for signs of suspicious behavior.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Checked all intakes and discharges, making sure all intakes have paperwork and all discharges have orders of discharge.
  • Interpreted data from various assessment tools to determine appropriate level of supervision
  • Transported juvenile inmates to and from court hearings, medical facilities, or other locations
  • Completed incident reports when disorder or violence occurs
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers
  • Remain alert, observant, and physically able to respond appropriately to work situations or emergencies.
  • Assisted in verbal and physical crisis intervention/de-escalation techniques and emergency treatment procedures
  • Ability to accept and adapt to changes in assignments, methods, environments, and policies.

MEDICAL REVENUE SPECIALIST

BENEFIT RECOVERY
12.2017 - 08.2019
  • Resolved medical billing problems, improved operations and provided exceptional client support
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Worked with customers to understand needs and provide exemplary services
  • Handled insurance calls per military installations to address customer inquiries and concerns
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving at work ready to start immediately
  • Composed appeals and reviewed medical records to ensure information was correct
  • Ability to effectively communicate orally and in writing with insurance companies
  • Researched accounts and prepared packages for delinquent debt for the United States Treasury
  • Payment, posting, and writing off uncollectible accounts.
  • Increased revenue by streamlining billing processes and implementing effective collection strategies.
  • Provided exceptional customer service to both internal stakeholders and external clients while handling sensitive financial matters promptly.
  • Participated in cross-functional projects aimed at enhancing operational efficiency across departments.
  • Improved financial reporting by conducting thorough account reconciliations and resolving discrepancies.
  • Considered alternative means of resolving debt issues if payer could not pay
  • Responded to payers questions and helped individuals complete and documentation request.
  • Reviewed established systems and historical information to identify strengths and weaknesses of existing methods and controls.

MILITARY POLICE

UNITED STATES AIR FORCE
08.2010 - 01.2018
  • Apprehended and detained suspects searched persons and property and conducted interviews to gather evidence
  • Assisted host nation militaries in mission planning to shape operational environment advantageous to coalition forces
  • Operated and maintained sophisticated communications equipment
  • Conducted issue resolutions to save time and maintain efficiency in response to diverse issues
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas
  • Mitigated risk, providing immediate emergency response security
  • Searched vehicles, buildings, and homes for evidence of stolen property
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security
  • Managed logbooks and controlled building entrances and exits for events, providing security presence
  • Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements
  • Gathered evidence, processed crime scenes and questioned witnesses and suspects
  • Provided security presence by controlling all surveillance technology, including CCTV, security lighting, gate systems and programs
  • Provided emergency response security, eliminating hazards and potential dangers
  • Boosted operational planning efficiencies, directing dispatch movement for security response
  • Employed negotiation techniques to diffuse hostile situations
  • Gathered preliminary investigation information as first responder to crimes on base
  • Investigated security issues involving domestic violence, assault and theft occurring on base among active military members
  • Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
  • Assisted in the development of improved standard operating procedures for Military Police operations through regular review of current practices.
  • Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
  • Provided training to fellow Military Police officers, increasing overall unit readiness and effectiveness.
  • Assisted in the planning and execution of security measures for high-stakes military exercises, ensuring the safety of all personnel involved.
  • Fostered a positive public image of the Military Police through routine engagement with local communities.
  • Improved base safety by enforcing strict adherence to military regulations and protocols.
  • Enhanced security by conducting thorough patrols and inspections of military facilities.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Developed strong relationships with local law enforcement agencies, fostering cooperation in joint operations.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Maintained accurate records of arrests, citations, and other law enforcement actions for reporting purposes.
  • Facilitated smooth traffic flow on military installations by directing vehicular movement and enforcing parking regulations.
  • Conducted thorough background checks on individuals seeking access to secure areas, enhancing overall base security levels.
  • Responded swiftly to incidents involving domestic disputes or violent behavior, restoring peace and protecting all parties involved.
  • Supported disaster relief efforts by providing logistical assistance and maintaining order among affected populations.
  • Assisted in maintaining order during emergency situations, ensuring rapid response and efficient evacuation procedures.
  • Investigated security issues involving domestic violence, assault, and theft occurring on base among active military members.
  • Gathered evidence, processed crime scenes, and questioned witnesses and suspects.
  • Provided flight line security patrols to protect against incursion from unauthorized personnel and maintain security of highly valuable aircraft with classified components and design elements.
  • Executed search and seizure operations in strict accordance with applicable laws and regulations.
  • Implemented security protocols and procedures to safeguard personnel and property.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.

Education

MASTERS OF PUBLIC ADMINISTRATION - HOMELAND SECURITY AND EMERGENCY MANAGEMENT

WAYLAND BAPTIST UNIVERSITY
12.2020

Bachelor of Science - CRIMINAL JUSTICE ADMINISTRATION

WAYLAND BAPTIST UNIVERSITY
12.2019

Associate of Applied Science - SOCIAL SCIENCE STUDIES

WAYLAND BAPTIST UNIVERSITY
12.2019

Skills

  • Emergency Management
  • Security Management
  • Security Operations
  • Records Management
  • Military Operations
  • Emergency Planning
  • Emergency Response
  • Emergency Preparedness
  • Confidentiality Assurance
  • Physical Security Measures
  • Identity Verification
  • Security Incident Reporting
  • Personnel Security Training
  • Security Clearance Processing
  • Conflict Resolution
  • Background Investigations
  • Client Relations
  • Employee Onboarding
  • Sensitive information handling
  • Employee Relations

Timeline

Personnel Security Manager

MVM Inc.
10.2022 - Current

Personnel Security Specialist

MVM Inc.
11.2021 - 10.2022

JUVENILE SUPERVISION OFFICER

GUADALUPE COUNTY JUVENILE JUSTICE CENTER
11.2019 - 10.2021

MEDICAL REVENUE SPECIALIST

BENEFIT RECOVERY
12.2017 - 08.2019

MILITARY POLICE

UNITED STATES AIR FORCE
08.2010 - 01.2018

MASTERS OF PUBLIC ADMINISTRATION - HOMELAND SECURITY AND EMERGENCY MANAGEMENT

WAYLAND BAPTIST UNIVERSITY

Bachelor of Science - CRIMINAL JUSTICE ADMINISTRATION

WAYLAND BAPTIST UNIVERSITY

Associate of Applied Science - SOCIAL SCIENCE STUDIES

WAYLAND BAPTIST UNIVERSITY

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KELSEY FERENCAK