Kelsey Frost
Aztec,NM
Summary
Results-driven Educator with success and communication, planning and problem-solving abilities required for delivering exceptional education to students while maintaining supportive and structured learning environments. Polished in developing and implementing student-focused practices and technological strategies to enhance classroom settings. Boosts student engagement through experiential learning, team collaboration and digital approaches.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Educator
Farmington Municipal Schools
Farmington, NM
09.2022 - Current
- Engaged parents in their children's education by providing regular updates about academic performance and classroom activities.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Incorporated cooperative learning strategies into daily instruction whenever possible.
- Encouraged critical thinking skills among students through problem-solving activities.
- Maintained accurate records of student attendance, grades, test scores.
- Established expectations for student behavior while maintaining an atmosphere of mutual respect.
- Enforced rules for behavior and procedures for maintaining order among students.
- Designed curriculum, lesson plans and instructional materials for classroom teaching.
- Used videos, lectures and moderated discussions to engage students during class.
- Facilitated discussions with students on current topics related to course material.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
- Identified weakness and strengths to create strategic student improvement plans.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Made special accommodations to integrate students with ADD, ADHD and other learning disabilities.
Educator
Summit Child Care Center
Farmington, NM
01.2022 - 09.2022
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained schedule of class assignments to meet deadlines.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Integrated multi-media tools such as videos, slideshows, audio recordings into lessons when appropriate.
- Attended professional development workshops and seminars to stay abreast of new trends in education.
- Contributed ideas at faculty meetings regarding curriculum design or other initiatives.
- Participated in workshops, trainings and conferences to improve educational skills.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
Sales Associate
Boot Barn
Escondido, CA
10.2020 - 11.2021
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained up-to-date knowledge of store merchandise and policies.
- Computed purchases and received and processed cash or credit payment.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Recommended, selected and located merchandise based on customer desires.
- Collaborated with management teams to develop innovative marketing strategies.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers and provided exceptional customer service.
Assistant Manager
Griffin Performance Horses
Ridgecrest, CA
01.2015 - 11.2021
- Prepared horses for travel.
- Provided water, food, vaccinations and healthcare for approximately 20 livestock.
- Maintained cleanliness of stables and barns; performed regular inspections to identify potential problems or hazards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Groomed horses before competitions.
- Closely monitored and recorded behavior and health of horses and livestock.
- Administered medications to animals.
- Followed safety protocols when operating tools and equipment.
- Trained new workers on safety and ranch procedures.
- Enforced strict biosecurity protocols to prevent the spread of contagious diseases among horses.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Customer Service Representative
UPS Customer Center
Ridgecrest, CA
11.2017 - 01.2019
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Collected deposits or payments and arranged for billing.
- Made outbound calls to obtain account information.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ04-2022
Skills
- Group and Individual Instruction
- Lesson Planning
- Differentiated Instruction
- Parent Interaction
- Student Relations
- Data Collection and Analysis
- Student Interaction
- Product Knowledge
- Complaint Resolution
- Scheduling
- Data Entry
- Appointment Scheduling
- Team Player
- Safety Practices
- Troubleshooting
- Planning
- Supervision and Leadership
Certification
- American Heart Association CPR certified (Adult, Child, Infant, AED)
References
References available upon request.
Timeline
Educator
Farmington Municipal Schools
09.2022 - Current
Educator
Summit Child Care Center
01.2022 - 09.2022
Sales Associate
Boot Barn
10.2020 - 11.2021
Customer Service Representative
UPS Customer Center
11.2017 - 01.2019
Assistant Manager
Griffin Performance Horses
01.2015 - 11.2021
Bachelor of Science - Psychology
Grand Canyon University
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