Kelsey Gallagher
Altoona,PA
Summary
Experienced and energetic restaurant professional with a proven track record in fast-paced environments. Thrives on the fast pace of greeting guests, taking orders, memorizing menu items, and providing exceptional customer service. Recognized for strong organizational skills and efficient multitasking ability. Has a keen eye for recognizing and fulfilling customer needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Dog Bather
Fabulous Fido
07.2024 - Current
- Kept work areas clean and sanitary for pet and staff safety.
- Maintained equipment to prevent workflow disruptions.
- Coordinated with groomers for smooth dog handoffs.
- Used gentle handling to keep dogs calm during baths.
Bartender
Taps on 2nd Tavern
08.2024 - 12.2024
- Managed cash responsibly, with accurate end-of-shift accounting.
- Performed opening/closing duties, including setup and inventory.
- Ensured bar readiness for each shift.
Waitress
Buffalo Wild Wings
03.2024 - 06.2024
- Juggled multiple tables while providing fast service.
- Stayed cool under pressure during busy shifts.
- Communicated and collaborated for smooth team workflow.
- Handled cash and card transactions efficiently.
Waitress Trainer
Primanti Brothers
04.2020 - 02.2024
- Served food and drinks while keeping tables clean.
- Trained new hires to get them up to speed.
- Relayed orders to the kitchen for fast service.
- Greeted and seated guests with a warm welcome.
Waitress
flix brewhouse
03.2022 - 02.2023
- Trained new employees on restaurant policies.
- Kept tables stocked with essentials for guests.
- Processed payments accurately through POS.
- Delivered meals fast and accurately.
Waitress
blue knob ski resort
12.2020 - 04.2021
- Greeted guests promptly and provided attentive service.
- Performed opening and closing duties, including restocking supplies.
- Upsold drinks and desserts to boost sales.
- Maintained a positive attitude, ensuring excellent customer service.
Lead Sales Associate
Dollar General
01.2017 - 01.2019
- Maintained store stock and ensured products were properly displayed.
- Suggested additional purchases to customers to increase sales.
- Handled transactions, refunds, and exchanges using POS.
- Ensured store met visual presentation and replenishment standards.
Education
High School Diploma -
penn cambria
cresson, pa03.2017
Skills
- Food and Beverage Pairings
- To-Go Order Preparation
- Supply Restocking
- Table Setting Arrangements
- Seating Assignment Preparation
- Dining Customer Service
- Accurate Money Handling
- Teamwork and collaboration
Certification
TABC
RAMP
Food Handlers
Timeline
Bartender
Taps on 2nd Tavern
08.2024 - 12.2024
Professional Dog Bather
Fabulous Fido
07.2024 - Current
Waitress
Buffalo Wild Wings
03.2024 - 06.2024
Waitress
flix brewhouse
03.2022 - 02.2023
Waitress
blue knob ski resort
12.2020 - 04.2021
Waitress Trainer
Primanti Brothers
04.2020 - 02.2024
Lead Sales Associate
Dollar General
01.2017 - 01.2019
High School Diploma -
penn cambria
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