Dynamic healthcare professional with a proven track record at Baptist Memorial Hospital-Crittenden, specializing in performance improvement and patient safety. Excelled in creating dashboards for critical health metrics and fostering effective communication across teams. Skilled in EPIC and process optimization, demonstrating a strong work ethic and a commitment to enhancing patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Performance Improvement Coordinator
Baptist Memorial Hospital- Crittenden
West Memphis, AR
01.2024 - Current
Prepared and facilitated the monthly safety meeting, highlighting the progress made toward achieving the objectives set forth in the improvement plans.
Established professional rapport with people within and outside of company to promote better networking opportunities.
Audit all patients with a stroke-like diagnosis, and create a dashboard to track potential fallouts and achievements. Information was shared with Corporate, senior leadership, and the Medical Director.
Created a formal process for entering an OSCAR for all AMA, LWOT, and Elope patients. Also tracked, trended, and presented monthly.
Initiated and created a dashboard to track all transfers, and audited daily for any significant delays or potential areas of improvement.
Tracked and trended all patients presenting with chest pain. Also collaborated with EMS for EKGs and documentation performed prior to arrival.
Performed and facilitated Environment of Care rounds in preparation for the Joint Commission, to ensure all areas are in compliance.
Responsible for the STEMI work queue and entering into the GWTG Registry.
Work with the corporate team on all electronic quality measures and audit fallouts for potential areas of improvement.
Other job duties included: OPPE/FPPE, monthly hand hygiene compliance reports, management of all OSCARs entered for Crittenden, assisting with "code neuros" in the ED, keeping required Joint Commission documentation up to date, and creation of Sepsis badge buddies for frontline staff.
Registered Nurse
Mississippi County Hospital Systems
Blytheville, AR
06.2020 - Current
Managed patient triage, prioritizing care based on severity of condition and available resources.
Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
Registered Respiratory Therapist
Mississippi County Hospital Systems
Blytheville, AR
06.2015 - Current
Provided therapeutic treatments to patients with respiratory illnesses including oxygen therapy, aerosol medication delivery, chest physiotherapy and airway clearance techniques. Also performed EKG's, assisted with cardiac stress testing, performed ABG's and initiated/maintained mechanical ventilation.
Education
Associate of Science - Nursing
Arkansas Northeastern College
Blytheville, AR
06-2020
Associate of Applied Science - Respiratory Care
Black River Technical College
Pocahontas
12-2014
Skills
Proficient in Word, Excel, PowerPoint, AHA's GWTG Registry, Medisolv, EPIC, StatCall
Risk mitigation plans
Process improvement strategies
Creation of dashboards and tracking
Effective communication
Workflow optimization
Highly motivated with a work ethic to reflect
Affiliations
Active member (Ex-Officio) of Junior Auxiliary of SMC
Vice President of Keiser Special Events Committee
Certification
Active and unencumbered RN, RRT and EMT licenses.
BLS, ACLS, PALS, TNCC certifications
Didactic SANE training through UAMS
References
References available upon request.
Timeline
Performance Improvement Coordinator
Baptist Memorial Hospital- Crittenden
01.2024 - Current
Registered Nurse
Mississippi County Hospital Systems
06.2020 - Current
Registered Respiratory Therapist
Mississippi County Hospital Systems
06.2015 - Current
Associate of Science - Nursing
Arkansas Northeastern College
Associate of Applied Science - Respiratory Care
Black River Technical College
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