Kelsey Garrison
Greenville,South Carolina
Summary
Dynamic professional with experience in property management and administrative assistance, excelling in client relations and efficient issue resolution. Proven administrative support skills and strong communication abilities enhance client satisfaction. Adept at records management and data entry, consistently fostering a welcoming environment and a positive experience for clients and customers.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
HI Property Management
11.2024 - 03.2025
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Filed evictions, writs, and other important documents at magistrates offices.
- Answered phone calls from prospects and directed them on how to apply for homes and begin their tenancy.
- Kept track of tenant insurance statuses and other records.
Office Administrative Assistant
Huitt Zollars
05.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Barista
STARBUCKS COFFEE COMPANY
01.2021 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Implemented eco-friendly practices, significantly reducing waste and promoting sustainability within cafe.
- Handled money management weekly through counting and distributing tips.
Barista
Tous Les Jours
11.2020 - 01.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted throughout the opening/launch of the company's first location in Colorado.
Barista
Zoe's Coffee
05.2020 - 11.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Worked as a singular employee each shift during the pandemic to open, close, and run the store daily.
- Handled money management daily.
Education
High School Diploma -
Mountain Range High School
Westminster, CO05-2019
Skills
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Unit inspection
- Property management
- Records management
- Data entry
- Client relations
- Basic mathematics
Timeline
Assistant Property Manager
HI Property Management
11.2024 - 03.2025
Office Administrative Assistant
Huitt Zollars
05.2023 - 03.2024
Barista
STARBUCKS COFFEE COMPANY
01.2021 - 05.2023
Barista
Tous Les Jours
11.2020 - 01.2021
Barista
Zoe's Coffee
05.2020 - 11.2020
High School Diploma -
Mountain Range High School
Similar Profiles
Ann HeinrichsAnn Heinrichs
Office Administrator at Horizon Management, Property ManagementOffice Administrator at Horizon Management, Property Management
Constance CampbellConstance Campbell
Regional Manager at Student Housing Property Management, Atlanta-Peak Campus ManagementRegional Manager at Student Housing Property Management, Atlanta-Peak Campus Management
Angela MartAngela Mart
Accounts Payable at NFI Property Management LLCAccounts Payable at NFI Property Management LLC