Kelsey Geddes
Snohomish
Summary
Proven to excel in high-volume environments, I leveraged my bartending and serving expertise at Woodys to enhance customer satisfaction. Adept at multitasking and conflict resolution, my ability to foster strong customer and staff relationships significantly contributed to a positive dining experience. My skills include efficient cash handling and a commitment to exceptional service.
Overview
15
15
years of professional experience
Work History
Salon Manager
Palm Beach Tan
01.2024 - 09.2025
- Monitored salon supplies and equipment, ordering new stock as needed.
- Conducted regular meetings with staff members to address any issues or concerns related to job duties or workplace dynamics.
- Demonstrated knowledge of salon services, products and industry trends to ensure customer satisfaction.
- Managed daily operations including scheduling, inventory management and customer service.
Bartender
Woodys
12.2023 - 06.2024
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Pull tab experience.
Bartender
China Town
01.2021 - 10.2024
- Bartending- mixing cocktails and helping with cocktail menu
- Serving and making sure that I gave excellent service to my tables and customers
- Making sure no one is over served
- POS knowledge
- Overseeing all side work
- Shift lead
- Cleaning, stocking and ordering
- Opening and closing
- Time management and multitasking.
Bartender/server
Girardis osteria
04.2018 - 01.2021
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Server
Red Robin Gourmet Burgers
01.2015 - 04.2018
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Kept register accurate through correct billing, payment processing and cash management practices
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Bartender/server
Jimmy Jacks
03.2011 - 06.2014
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Education
High school diploma - undefined
Henry M. Jackson High School
WASkills
- Customer service
- Problem solving conflict resolution
- Team player active listening skills
- Multitasking dependability
- Integrity punctuality
- Bartending
- Food Service
- Serving Experience
- Cash Handling
- Busser
- Restaurant Experience
- Upselling
- POS
- Restaurant experience
- Serving
- Cash handling
- Sales
- Conflict management
- Shift management
- Cash register
Timeline
Salon Manager
Palm Beach Tan
01.2024 - 09.2025
Bartender
Woodys
12.2023 - 06.2024
Bartender
China Town
01.2021 - 10.2024
Bartender/server
Girardis osteria
04.2018 - 01.2021
Server
Red Robin Gourmet Burgers
01.2015 - 04.2018
Bartender/server
Jimmy Jacks
03.2011 - 06.2014
High school diploma - undefined
Henry M. Jackson High School
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