KELSEY GONZALEZ
Rancho Cucamonga,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Global IC Trading Group
Laguna Hills, California
11.2023 - 03.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Utilize QuickBooks to accurately record and reconcile financial transactions, including customer payments, invoices, and expenses.
Key Account Specialist
HiRel Connectors, Inc
Claremont, CA
01.2021 - 04.2023
- Serve as liaison for critical customer accounts to communicate the needs of the customer to management, and provide solutions to mitigate issues
- Coordinate internal efforts to process quotes and orders, quality issues, and technical product inquiries
- Monitor orders to ensure that schedule is met
- Coordinate efforts with cross functional teams to ensure customer satisfaction
- Act as the main point of contact and communicate project status to all stakeholders
- Process quotes and purchase orders
- Analyze key customer accounts for purchasing trends
- Monitored orders for key customer accounts to ensure that schedule was met.
Shift Lead Server and Bartender
Cafe Allegro
Upland, CA
11.2020 - 10.2021
- Coached, trained and delegated tasks to employees and created daily work schedules and assignments to boost efficiency and enhance operations
- Responsible for maintaining company safe and building access
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Shift Lead
Fourth Street Mill
La Verne, CA
07.2015 - 05.2020
Shift lead manager
- Handling money, key holder, bartender
- A fine dining bar and restaurant with all hands-on deck staff.
Education
Bachelor of Science -
California State University
12.2021
Associate of Science -
Kinesiology, Mt San Antonio College
06.2018
Skills
- Team management- Microsoft Office Software- Data entry- Communication- Operations monitoring- Organization and time- Standard operating procedures- Computer skills- Critical Thinking- Schedule Monitoring
- Customer Service and Interfacing- Cross-departmental Communication
- Scheduling
- Mail handling
- Expense Reporting
- Minute Taking
- Meeting planning
- Spreadsheet Management
- Filing
- Calendar Management
- Invoice Processing
- Recruiting
- Payroll Administration
- Payroll and benefits administration
- ADP
- Time and labor control
- Recordkeeping
- Training program
- Intake form processing
Timeline
Administrative Assistant
Global IC Trading Group
11.2023 - 03.2024
Key Account Specialist
HiRel Connectors, Inc
01.2021 - 04.2023
Shift Lead Server and Bartender
Cafe Allegro
11.2020 - 10.2021
Shift Lead
Fourth Street Mill
07.2015 - 05.2020
Shift lead manager
Bachelor of Science -
California State University
Associate of Science -
Kinesiology, Mt San Antonio College
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