Kelsey Gregory
Blacklick,OH
Summary
Corporate community relations professional with extensive experience in strategic planning, promoting public relations, developing marketing strategies, supporting company philanthropic missions through grant administration, and establishing community-employee engagement through volunteer programs. Demonstrated strong leadership skills in the ability to work with people from diverse backgrounds that resulted in building and strengthening partnerships with external stakeholders. In addition, planning and executing large scale events while also serving the community through board service for local nonprofit organizations.
Overview
11
11
years of professional experience
Work History
Officer, Client & Community Relations Specialist
PNC Bank
03.2019 - Current
- Support Central Ohio Regional President and Client & Community Relations Director with client and employee engagement, event planning, sponsorships, and philanthropic initiatives.
- Maintain and build relationships between community partners and stakeholders such as the Columbus Blue Jackets, Broadway Across America, Cap City Half Marathon, etc., to further the organization's goals and be an ambassador of the PNC brand.
- Plan and execute at least 10 events for employees, PNC clients, and non-profit partners annually, including awards dinner, and United Way employee campaign, etc.
- Manage local chapter of PNC’s Foundation and volunteer programs, Grow Up Great and Racial & Social Justice for over 1,000 market employees.
- Cultivate numerous volunteer opportunities between community Grow Up Great partners to promote employee volunteer engagement year round.
- Produce and track reports showing return on investments and employee engagement metrics.
- Support Client and Community Relations Director in reviewing grant applications and provide input on decisioning PNC philanthropic efforts, specifically with the Grow Up Great Foundation.
- Assist with the management of various budgets
- Attend multiple PNC charitable sponsored events.
- Support internal and external communication efforts by providing strategic messaging and social media content.
- Lead monthly meetings for an employee driven volunteer committee and other strategic planning meetings.
- Member of Diversity and Inclusion Council chapter.
Retail Branch Banker & Teller
PNC Bank
03.2017 - 03.2019
- Maintained a high level of customer service, attentive, and engaged with customer needs
- Demonstrated professionalism and strong work ethic leading to promotion
- Processed customer’s financial transactions and followed procedures and protocols daily
- Opened new accountants, processed loans and credit card applications and sold PNC products
- Strived to maintain and exceed sales goals
- Built and maintained rapport with clients by consistently following up and booking appointments and
- Expanded clientele with by making approximately 20 outreach calls weekly
- Utilized professional knowledge to assist customers with reaching their financial goals and needs
- Accurately processed customer financial transactions in a timely manner.
Sales Associate
Nordstrom
11.2013 - 03.2017
- Sold Nordstrom merchandise in a commission-based environment
- Demonstrated excellent customer service
- Cultivated new and existing customer relationships to meet sales goals
- Opened multiple new store credit cards for customers
- Maintained the department by merchandising and making sure the displays were presentable and visually marketed Nordstrom products.
Receptionist & Marketing Specialist
His & Her Urban Oasis Salon & Spa
03.2013 - 10.2013
- Managed front desk, answered calls, booked and canceled appointments for clients
- Coordinated three special after hour events to further drive business for the salon and spa
- Marketed and promoted the salon and spa to potential clients via email blasts and social media outreach.
Education
Bachelor of Arts - Strategic Communications
The Ohio State University
Columbus, OH05.2013
Skills
- Strategic planning
- Event planning
- Project planning and management
- Customer service
- Verbal and written communication
- Attention to detail
- Adapting to fast pace environment and meeting deadlines
- Effective at building diverse, equitable, inclusive programs and partnerships
- Marketing and content creating
- Relationship Building
Awards
Columbus Young Professionals Impact Academy Graduate, Fall of 2020
Volunteer Experience
- SproutFive, Board of Trustees Member, 2019, 2024
- St. Stephens Community House, Young Professionals Board Member, 2019, 2024
- Columbus Museum of Art, Wonderball Planning Committee Member, 2019, 2024
Timeline
Officer, Client & Community Relations Specialist
PNC Bank
03.2019 - Current
Retail Branch Banker & Teller
PNC Bank
03.2017 - 03.2019
Sales Associate
Nordstrom
11.2013 - 03.2017
Receptionist & Marketing Specialist
His & Her Urban Oasis Salon & Spa
03.2013 - 10.2013
Bachelor of Arts - Strategic Communications
The Ohio State University
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