Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Habig

Topeka,Kansas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Assistant

HME Inc
09.2022 - 05.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.

Customer Service Sales Representative

Knox Signs And Graphics
08.2021 - 09.2022
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
  • Promoted new products and services to existing customers, driving revenue growth and satisfaction.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Legal Assistant

Department For Children And Family
12.2020 - 08.2021
  • Organized documents to manage paper and electronic filing systems of clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
  • Revised and finalized letters, briefs, and memos.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Collaborated with attorneys to develop strategies for each case.

Education

Associate of Arts - Legal Studies

Washburn University of Topeka
Topeka, KS
05.2018

Skills

  • Supply Chain Cost Management
  • Company Promotion
  • Social Media Platforms
  • Demand Generation
  • Opening and Closing Procedures
  • Creative Solutions
  • Providing Feedback
  • Upselling Strategies
  • Operational Improvements
  • High-Volume Environments
  • Team Meetings

Timeline

Sales Assistant

HME Inc
09.2022 - 05.2023

Customer Service Sales Representative

Knox Signs And Graphics
08.2021 - 09.2022

Legal Assistant

Department For Children And Family
12.2020 - 08.2021

Associate of Arts - Legal Studies

Washburn University of Topeka

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Kelsey Habig