Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Kelsey Hansen

Oregon City,OR

Summary

Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Direct Support Professional/ Manager

Albertina Kerr
10.2019 - Current
  • I help residents with daily living goals such as bathing, getting around the house and completing their goals
  • I also administer medication and apply any treatments needed
  • I have since been promoted to assistant program manager
  • I'm responsible for managing residents finances and the program finances
  • I do all the shopping for the house and assist my manager with office work
  • I was also promoted to program manager
  • I am responsible for scheduling, managing finances, making sure all medical appointments are up to date, working with guardians/caseworkers and making sure all staff are up to date on trainings and that their job performance is up to par

MOBILE DRUG AND ALCOHOL COLLECTOR CSR

EMSI
08.2017 - 01.2020
  • I schedule health exams for life insurance, and take finger prints for pre-employment back ground checks
  • I also do drug and alcohol testing for Pre-employment and DOT regulations

Direct Support Professional

Albertina Kerr
03.2016 - 10.2017
  • I oversaw making sure the kids got up and ready for school in the morning
  • I helped them achieve their goals and made sure they were being safe and got their basic needs met
  • I was also overseeing that meals were made properly, and did the grocery shopping
  • I also made and took the kids to their medical appointments

CSR - Customer Service Representative

First Call Resolution
03.2015 - 11.2015
  • I was contracted to a company called Dollar Shave Club
  • I worked in the online customer service department
  • I would answer emails about customer complaints, shipping and subscription issues

SHIFT LEADER

Burger King
11.2013 - 11.2014
  • I oversaw that the restaurant was running in a safe and healthy way
  • I also made sure the customers were happy, and were satisfied with their experience
  • I helped in the kitchen and at the registers as needed
  • I was also in charge of closing the store and the nightly deposit

TEAM MEMBER

Blockbuster
04.2011 - 11.2013
  • I worked the front counter checking out movies
  • I also made sure the store stayed cleaned and the shelves stayed organized and stocked

Education

HIGH SCHOOL DIPLOMA -

SANDY HIGH SCHOOL
06.2012

Skills

  • Medication Administration
  • Developmental Disabilities Experience
  • Meal Preparation
  • Autism Experience
  • Caregiving
  • Cooking
  • Epic
  • Program Management
  • Shift Management
  • HIPAA
  • EMR systems
  • Dependable and Reliable Person
  • Good at multi-tasking
  • Time management
  • First aid and safety
  • Medication administration
  • Client documentation
  • Direct patient care

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Direct Support Professional/ Manager

Albertina Kerr
10.2019 - Current

MOBILE DRUG AND ALCOHOL COLLECTOR CSR

EMSI
08.2017 - 01.2020

Direct Support Professional

Albertina Kerr
03.2016 - 10.2017

CSR - Customer Service Representative

First Call Resolution
03.2015 - 11.2015

SHIFT LEADER

Burger King
11.2013 - 11.2014

TEAM MEMBER

Blockbuster
04.2011 - 11.2013

HIGH SCHOOL DIPLOMA -

SANDY HIGH SCHOOL

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Kelsey Hansen