Kelsey Harrell
Pauls Valley,OK
Summary
Reliable, hardworking and passionate employee, with strong organizational skills seeking Administrative Assistant II position. Offering excellent communication and good judgment. Ready to help team achieve company goals. Offering excellent communication and good judgment.
Overview
19
19
years of professional experience
Work History
Administrative Tech III
Oklahoma Department Of Human Services
Pauls Valley, OK
10.2014 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on computers, copiers, mail machines and scanners.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following clients calls or visits.
CMA/Bus Driver
Oklahoma Department Of Human Services
Pauls Valley, OK
01.2008 - 10.2014
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Interacted kindly with clients and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
- Transported Clients on the bus to and from work.
Assistant Store Manager
McDonald's
Pauls Valley, OK
07.2003 - 01.2008
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
Bachelor's of Business - Business Management
East Central University
Ada, OklahomaSkills
- Diagnosis and Troubleshooting
- Attention to Detail
- Verbal and Written Communication
- Work Planning and Prioritization
- Customer Service
Timeline
Administrative Tech III
Oklahoma Department Of Human Services
10.2014 - Current
CMA/Bus Driver
Oklahoma Department Of Human Services
01.2008 - 10.2014
Assistant Store Manager
McDonald's
07.2003 - 01.2008
Bachelor's of Business - Business Management
East Central University
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