Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Kelsey Harris

Green Cove Springs,FL

Summary

Motivated dental hygiene graduate seeking a position in a patient-focused dental office where I can apply my clinical skills, provide quality preventive care, and continue to grow professionally within the healthcare field.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Associate

Florida Virtual School
08.2023 - 10.2024
  • Streamlined onboarding process, enhancing new hire integration and reducing time to productivity.
  • Collaborated with management to address employee relations issues, fostering a positive workplace environment.
  • Enhanced employee retention by implementing effective onboarding processes and conducting regular follow-up meetings.
  • Gathered personnel records from employees from each department.
  • Coordinated and conducted new hire pre-interviews.

Treatment Coordinator

Kolody Orthodontics
04.2021 - 07.2023
  • Coordinated patient treatment plans, ensuring alignment with clinical protocols and patient needs.
  • Streamlined appointment scheduling processes, enhancing overall office efficiency and patient satisfaction.
  • Managed insurance verification processes, reducing claim rejections and expediting approvals.
  • Developed educational materials for patients, improving understanding of treatment options and procedures.
  • Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
  • Explained treatment choices to patients and helped determine best options.

Barista

Starbucks
10.2019 - 03.2021
  • Opening the store in the morning. Working in a fast-paced environment, greeting guests, taking and fulfilling orders, with a kind and upbeat manner. Multi-tasking with answering phone calls, running a cash register and training the new employees.
  • Maintained cleanliness and organization of work areas, ensuring compliance with health standards.
  • Managed inventory levels, restocking supplies to support uninterrupted service operations.
  • Enhanced customer experience by providing personalized recommendations based on preferences.

Server/Trainer

Mimosa
06.2016 - 07.2019
  • Responsible for positive guest interactions, ensuring a positive experience from entering the establishment to the guests’ departure. Remaining attentive to all guests with a friendly, outgoing attitude, during the peak hours of the day, and guaranteeing that each customer leaves feeling welcome, comfortable and important. Training experience included having a key to the establishment, opening in the morning, and being alone to maintain the restaurant, while ensuring that all members of the waitstaff were knowledgeable in all aspects of the restaurant. When there were new employees, they were also taught all necessary skills to guarantee they were creating the positive experience for customers.

Orthodontic assistant

Orthodontic Care of Georgia
05.2012 - 11.2014
  • Working in a fast paced, large orthodontic office to perform a variety of functions that included taking x-rays, impressions, sterilizing equipment, and ensuring that the patient was ready for the doctor. On the job training was also necessary to ensure all assistants were up to date on all new instruments, and tools to ensure the practice was patient-focused and ready for the fast-pace day to day environment. With this practice being one of the largest in the state of Georgia each orthodontist ensured that their assistants were challenged with high volumes of patients, while also maintaining a welcoming environment from greeting the patient to their departure.

Education

Bachelor of Science - Health Science

Merced College
Merced, CA
06-2022

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Waukesha Technical College

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Fleming Island High School
01.2011

Associate of Science - Dental Hygiene

Concorde Career College
Jacksonville, FL
11-2025

Skills

  • Exit interviews
  • Employee relations management
  • Payroll administration
  • HR policies implementation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 100 in the development of different projects.

Certification

  • Local Anesthesia Training
  • CPR Certified

Timeline

Human Resources Associate

Florida Virtual School
08.2023 - 10.2024

Treatment Coordinator

Kolody Orthodontics
04.2021 - 07.2023

Barista

Starbucks
10.2019 - 03.2021

Server/Trainer

Mimosa
06.2016 - 07.2019

Orthodontic assistant

Orthodontic Care of Georgia
05.2012 - 11.2014

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Waukesha Technical College

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Fleming Island High School

Bachelor of Science - Health Science

Merced College

Associate of Science - Dental Hygiene

Concorde Career College
Kelsey Harris