Kelsey Hebert
Deltona,FL
Summary
Compassionate CNA with experience in diverse healthcare settings including long-term care, hospital, and rehabilitation facilities. Possess strong clinical skills such as patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA
The Mayflower at Winter Park
Winter Park , FL
02.2023 - Current
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
Chiropractic Care Technician
Winter Park Spine & Injury
Waite Park, FL
10.2021 - 04.2022
- Observed changes in physical condition of patients; reported any significant changes to supervisor immediately.
- Cleaned and maintained equipment used in providing care; followed infection control policies at all times.
- Greeted patients in a friendly and professional manner.
- Assisted Chiropractor with patient exams, treatments, and adjustments.
- Performed administrative tasks such as scheduling appointments, answering phones, filing paperwork, and accepting payments.
- Set up X-rays for the Chiropractor to review.
- Prepared rooms for patient examinations by ensuring all necessary equipment was present.
- Provided support to patients during their visits by addressing questions or concerns about treatments or procedures.
Patient Care Technician
Northwestern Medicine
Geneva, IL
07.2017 - 12.2018
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs and other laboratory tests as directed by physician or RN.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair, as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
CNA/HHA
Bright Star Home Health
Wheaton, IL
02.2017 - 07.2017
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
CNA
Presence McAuley Manor
Aurora, IL
07.2016 - 02.2017
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
CNA
Mendota Lutheran Home
Mendota, IL
11.2014 - 06.2016
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Caregiver
DHS Dedicated Health Services
Sandwich, IL
11.2014 - 11.2014
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided palliative care services such as pain management techniques and symptom control measures.
- Utilized therapeutic communication methods to establish trust and rapport with patients.
Home Health Aide
Vital Wellness Inc.
Naperville, IL
02.2013 - 10.2014
- Provided companionship and monitored health condition of clients.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Prepared meals and snacks according to prescribed diets.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Sales Associate
Old Navy
Oswego, IL
10.2012 - 03.2014
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
CNA
Heritage Health Inc.
Mendota, IL
05.2012 - 09.2012
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
Education
Associate of Applied Science - Nursing
Waubonsee Community College
Sugar Grove, IL07-2018
Skills
- Compassionate communication
- Medical terminology knowledge
- Patient-focused care
- Observing responses
- Condition Monitoring
- Adaptable
- Geriatric Care
- Patient relationship building
Certification
- While working as a PCT I was able to learn how to read telemetry monitors
- Took a 6 year hiatus to raise children and still passed state exam on first try.
Affiliations
- I homeschool my two daughters while working full-time as a CNA.
References
References available upon request.
Timeline
CNA
The Mayflower at Winter Park
02.2023 - Current
Chiropractic Care Technician
Winter Park Spine & Injury
10.2021 - 04.2022
Patient Care Technician
Northwestern Medicine
07.2017 - 12.2018
CNA/HHA
Bright Star Home Health
02.2017 - 07.2017
CNA
Presence McAuley Manor
07.2016 - 02.2017
CNA
Mendota Lutheran Home
11.2014 - 06.2016
Caregiver
DHS Dedicated Health Services
11.2014 - 11.2014
Home Health Aide
Vital Wellness Inc.
02.2013 - 10.2014
Sales Associate
Old Navy
10.2012 - 03.2014
CNA
Heritage Health Inc.
05.2012 - 09.2012
Associate of Applied Science - Nursing
Waubonsee Community College