Kelsey Hensley
Clyde,NC
Summary
What I lack in expertise in this job listings specific field, I make up for with my conviction and ability to grasp and learn new concepts quickly and efficiently. I have exceptional social and team leading/training skills. I'm used to working in a fast paced and quick-to-change environment, which has led me to develop quick thinking and adaptive problem solving skills as well. I have a spotless attendance record, as I always give full notice for sick leave and vacation. Before settling with my current company for 8 years I wanted to, and have considered continuing my education in either Accounting or Data Analysis. My hope is that if I can land this job opportunity it will help me not only improve the livelihood of myself and my family, but also help me take the next step to receive experience in the field of my choosing, and continue my education to possibly grow in your ever evolving company. Thank you for your time and consideration.
Overview
8
8
years of professional experience
Work History
IL Housekeeper
Pisgah Valley Retirement Community
Candler , NC
2021.05 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Scrubbed kitchen appliances, countertops and fixtures.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used protective equipment when handling hazardous chemicals.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Adhered to daily cleaning schedules and updated as needed.
- Used to working in fast-paced environment with multiple interruptions.
- Communicated with maintenance team on damages and general maintenance needs.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Provided training and performance evaluations for incoming staff members.
- Experienced in effectively developing teams and ensuring outstanding customer service.
- Demonstrated adaptability in responding to unexpected situations and making quick decisions.
Lead Laundry Attendant (LTC)
Pisgah Valley Retirement Community
Candler , NC
2016.05 - 2021.05
- Supervised the daily operations of a large commercial laundry facility, ensuring that all orders were processed accurately and efficiently.
- Provided on-the-job training for new employees in order to ensure they had the skills necessary to perform their duties successfully.
- Monitored employee performance and provided feedback as needed in order to maintain quality standards.
- Investigated customer complaints and resolved any issues that arose quickly and effectively.
- Maintained accurate records of inventory levels, customer orders, and other important data related to the operation of the laundry facilities.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Inspected linen for tears or stains and treated them accordingly.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Removed lint from dryer screens after each load.
- Folded dried articles neatly.
- Kept work area neat, clean and organized at all times.
- Assisted customers with their inquiries regarding laundry services.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Checked inventory levels of supplies such as soaps, detergents, and requested orders to be placed for restock.
- Followed safety regulations while operating machinery.
- Separated whites from colors during the sorting process.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Assisted with additional housekeeping tasks during staffing shortages.
- Disinfected equipment and supplies, using germicides and sterilizers.
- Received and marked laundry articles using hand or machine markers, identifying code numbers or names.
- Delivered additional requested items to rooms upon request within reasonable timeframes.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA2022-10
Skills
- Residential Cleaning
- Ergonomics and safety training
- Laundry Management
- Safe cleaning with chemicals
- Supply Inventory Management
- Infection Control
- Customer Service
- Health and safety compliance
- Excellent oral and written communication
- Teamwork
- Appliance maintenance
- Exceptional time management
- Mentoring abilities
Affiliations
- I write novels and short stories in my spare time.
- I play piano.
- I paint and participate in other arts as a hobby.
References
References available upon request.
Timeline
IL Housekeeper
Pisgah Valley Retirement Community
2021.05 - Current
Lead Laundry Attendant (LTC)
Pisgah Valley Retirement Community
2016.05 - 2021.05
High School Diploma -
Penn Foster Career School
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