Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Hermann

Ste. Genevieve,MO

Summary

Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.

Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.

Knowledgeable [Desired Position] with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.

Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CNA - Certified Nursing Assistant

Crystal Oaks Nursing Home
05.2025 - Current
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Certified Nursing Assistant

IntelyCare
02.2023 - 05.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Bartender/Server

The Point-Sainte Genevieve
02.2020 - Current
  • Handling money. Serving drinkings
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender

Sandbar-Sainte Genevieve
05.2016 - 12.2018
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Housekeeping

Ste Gen care center
12.2010 - 02.2016
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
  • Streamlined housekeeping processes for increased efficiency, resulting in faster room turnover times.
  • Collaborated with housekeeping staff to ensure timely room turnover and adherence to cleanliness standards.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Ensured consistent cleanliness throughout common areas by coordinating housekeeping services as needed.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Improved efficiency, introducing digital task management system for tracking housekeeping duties.
  • Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.

Certified Nursing Assistant

Sainte Genevieve Care Center
02.2016 - 06.2019
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Certified Nursing Assistant

Crystal Oaks: Skilled Nursing Facility
06.2020 - 12.2023
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.

EKG EEG Technician

Mercy South
01.2021 - 06.2021
  • Ensured the accurate calibration and maintenance of equipment, optimizing machine performance for precise readings.
  • Analyzed waveforms and electrical circuits with signal averaging equipment.
  • Developed tailored testing protocols based on individual patient needs, ensuring optimal test outcomes while minimizing discomfort.
  • Continuously sought opportunities for professional development, participating in seminars and ongoing education to stay current on best practices in the field.
  • Assisted in the development of department policies and procedures relating to EEG services, promoting consistent standards of care across the organization.
  • Completed thorough documentation after each procedure, maintaining detailed records for future reference or treatment planning purposes.
  • Facilitated seamless communication between patients, their families, and medical staff to ensure proper understanding of the diagnostic process.
  • Managed medical emergencies alerting physicians of ictal and inter-ictal electrographic patterns.
  • Managed appointment scheduling efficiently to accommodate high patient volume while minimizing wait times.
  • Collaborated with a team of technicians to consistently provide high-quality patient care and service in a busy clinical setting.
  • Implemented strict infection control measures during all procedures, protecting both patients and staff from potential harm.
  • Maintained up-to-date knowledge on industry advancements, attending workshops and conferences to improve my skills as an EEG Technician.
  • Assisted physicians in diagnosing neurological disorders by effectively analyzing and interpreting EEG recordings.
  • Provided training and support to new EEG Technicians, sharing best practices for test administration and data analysis.

Education

Medical Assisting (College Degree) - Medical Assisting

St Louis College of Health Careers
St Louis-Fenton, MO
05.2018

Skills

  • EKGs
  • Customer service
  • Bartending
  • QuickBooks
  • Medical Office Experience
  • Restaurant experience
  • Microsoft Word
  • Patient Care
  • Phlebotomy
  • Vital signs
  • Serving
  • Medical terminology
  • Time management
  • Computer skills
  • Cash register
  • Cash handling
  • Typing
  • Hospitality
  • Nursing
  • Microsoft Office
  • Medical Terminology
  • Custodial experience
  • Office experience
  • Janitorial experience
  • EEG
  • Microsoft Excel
  • Serving Experience
  • Vital Signs
  • Organizational skills
  • HIPAA compliance
  • Patient care
  • Reliable team player
  • Direct patient care
  • Alzheimer's and dementia care
  • Compassionate
  • Bathing assistance
  • Basic life support
  • Bedside manner
  • Vital signs monitoring
  • Dressing assistance
  • Safety precautions
  • Recording vital signs
  • Electronic charting
  • Compassionate caregiver

Certification

  • BLS Certification
  • CNA
  • CPR Certification

Timeline

CNA - Certified Nursing Assistant

Crystal Oaks Nursing Home
05.2025 - Current

Certified Nursing Assistant

IntelyCare
02.2023 - 05.2024

EKG EEG Technician

Mercy South
01.2021 - 06.2021

Certified Nursing Assistant

Crystal Oaks: Skilled Nursing Facility
06.2020 - 12.2023

Bartender/Server

The Point-Sainte Genevieve
02.2020 - Current

Bartender

Sandbar-Sainte Genevieve
05.2016 - 12.2018

Certified Nursing Assistant

Sainte Genevieve Care Center
02.2016 - 06.2019

Housekeeping

Ste Gen care center
12.2010 - 02.2016

Medical Assisting (College Degree) - Medical Assisting

St Louis College of Health Careers

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