Kelsey Higgens
United States
Summary
Accomplished Executive Assistant with a proven track record at ARTERNAL, adept in business administration and maintaining information confidentiality. Expertly managed complex projects, enhancing team collaboration and optimizing executive schedules. Demonstrated meticulous attention to detail and executive support, significantly improving operational efficiency and productivity all while working within a fast-paced tech start-up environment.
Overview
6
6
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
ARTERNAL
08.2023 - Current
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets, and filing systems for management team.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
Executive Assistant to the Chief Executive Officer
NetQub, Inc.
06.2018 - 07.2023
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated conferences and monthly meetings.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Boosted morale with event planning and coordination of company-wide functions, celebrations, or gatherings.
- Contributed to strategic planning by providing administrative support during Board of Directors'' meetings.
- Safeguarded high standards in all documentation produced under my purview for accuracy.
- Facilitated training and onboarding for incoming office staff.
- Worked with senior management to initiate new projects and assist in various processes.
- Took notes and dictation at meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Education
Bachelor of Arts - Communication Studies
University of New Hampshire
Durham, NH05.2014
Skills
- Presentation Development
- Executive Support
- Document Preparation
- Expense Reporting
- Calendar Management
- Travel Arrangements
- Meticulous attention to detail
- Project Planning
- Business Administration
- Information confidentiality
- Project Oversight
- Social Media Management
- Office Management
Timeline
Executive Assistant to the Chief Executive Officer
ARTERNAL
08.2023 - Current
Executive Assistant to the Chief Executive Officer
NetQub, Inc.
06.2018 - 07.2023
Bachelor of Arts - Communication Studies
University of New Hampshire
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