Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelsey Hill

Kelsey Hill

Natchez,MS

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Miss-Lou Cardiology
02.2024 - Current
  • Collected and reviewed patient medical histories to accurately interpret test results.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Access Services/Patient Registrar

Salem Health Hospitals and Clinics
01.2022 - 01.2025
  • Successfully registering patients, Verifying patient insurance Information, Scheduling appointments, Cleaning Triage and Patient rooms, Answer call lights for patients, and restocking supplies for the Emergency room.
  • Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
  • Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
  • Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
  • Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
  • Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
  • Collected and processed co-payments and out-of-pocket charges using EPIC.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Verified medications, symptoms and other important patient information for entry into patient management system.
  • Successfully reduced errors in billing processes through meticulous attention to detail when entering insurance codes and other relevant financial data.
  • Coordinated with nursing staff to process and direct patients to appropriate departments

Sterile Processor

Salem Dentistry
01.2022 - 01.2023
  • Assisted in conducting audits on department processes, identifying areas for improvement and implementing corrective actions where necessary.
  • Conducted ongoing quality control checks to ensure compliance with industry standards and hospital guidelines for sterile processing.
  • Partnered with infection prevention teams to address potential risks and implement strategies for reducing the likelihood of healthcare-associated infections.
  • Continuously updated knowledge on sterile processing best practices through professional development opportunities such as workshops or seminars.
  • Skillfully operated various types of sterilization equipment including steam autoclaves, chemical sterilizers, and ultrasonic cleaners.
  • Collaborated with surgical teams to ensure timely delivery of sterile instruments, supporting efficient operating room workflows.
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Verified and maintained proper documents and records for sterilization.
  • Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.

Human Resources Associate

Rain Sweet
01.2022 - 01.2023
  • Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
  • Managed benefits administration, ensuring timely enrollment and accurate record-keeping for all employees.
  • Conducted thorough performance evaluations to identify areas for improvement and growth opportunities for staff members.
  • Streamlined recruitment efforts for better candidate experience and increased success in filling open positions.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Completed human resource operational requirements by scheduling and assigning employees.

Education

Master of Science - Medical Assisting

Penn Foster
Natchez, MS
01.2026

Skills

  • Scheduling
  • Patient Registration
  • Clerical Skills
  • Communication
  • Patient Care
  • Electronic Medical Records
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Electronic health records
  • Medical procedures

Timeline

Medical Assistant

Miss-Lou Cardiology
02.2024 - Current

Access Services/Patient Registrar

Salem Health Hospitals and Clinics
01.2022 - 01.2025

Sterile Processor

Salem Dentistry
01.2022 - 01.2023

Human Resources Associate

Rain Sweet
01.2022 - 01.2023

Master of Science - Medical Assisting

Penn Foster

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