Kelsey Hines

• Communicate effectively with students and their families
• Provide administrative support to ensure efficient office operations
• Maintain school wide and administrator's calendar and schedules, school contact lists, school wide communications and reminders
• Schedule school wide events (Graduation, Expos, Christmas dinners etc.)
• Prioritize multiple requests and handle them in an efficient and timely manner
• Maintains physical and digital filing systems
• Responds to emails and other digital queries and correspondence regarding student registrations, transcript request, building request etc
• Drafts and edits letters, reports, and other documents
• Maintain federal and school guidelines regarding student confidentiality/work with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations
• Operate and maintain office equipment, including printers, copiers, and fax machines
• Work with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand
• Ensure that deadlines are met and adapt to changing priorities
• Presents a positive and professional image for the organization
• Basic bookkeeping
• Assist at Expo/ new student orientation
• Other duties assigned, Perform other clerical/secretarial/receptionist duties as needed.

• Communicate effectively with students and their families
• Perform enrollment activities (i.e
• Returning/new student registration/orientation, interpreting transcripts, updating student information system, etc.) for the purpose of meeting state, federal and/or district requirements
• Work closely with the admissions department to process documents regarding new admissions and current/returning students
• Prepare reports, written materials, mailings (i.e
• Report cards, class rankings, grade checks, failure letters, final transcripts to colleges, attendance/truancy letters, etc.)
• Maintain federal and school guidelines regarding student confidentiality
• Perform record keeping and general clerical functions (i.e
• Reviewing fundraiser requests, Purchase order requests, collection logs, managing school wide calendar/events, proofreading, filing, copying, faxing, etc.) for the purpose of supporting front desk manager and front office operations
• Administrative support upon request (i.e
• Manage admin calendar, schedule interviews, schedule travel, send meeting requests, record keeping, sit in on meetings etc.)
• Monitor student attendance, assist with compliance to the HCDE Truancy Tiered process and procedures
• Work closely with counselor and advisor to assist students in establishing academic goals.

• Input, review and validate out of state claims and data received, evaluate

client coverage and appraisal.

• Assist in routine claim analysis and final determination, deliver

administrative support throughout all claim handling processes.

• Perform basic investigative tasks (ie. gather and document relevant

information as a preliminary investigation)

• Process claims; route claim issues to next level or appropriate support areas; follow up to ensure completion.

Consumer Advisor- Insurance

2014- 2015

Responsibilities:

•Remain abreast to changing divisional guidelines and government regulations

• Attend available training sessions to further enhance skills

• Utilize FACETS, SalesLogix, imaging systems, business rules, and workflow to correspond with members and applicants regarding application, policy and billing status

• Data entry handle multiple tasks (i.e. Toggling between multiple screens and systems- on a daily basis)

• Work with all departments in the division or company to resolve customer service inquiry issues

• Review and determine accuracy of processed claims; determine if adjustment is needed, documentation review

• Daily calls to providers to quickly assist members with resolving concerns

• Follow-up calls to members and providers (inbound/outbound calls)

Administrative/ Clerical Assistant

2020-2021 (Temporary assignment)

Responsibilities:

•Communicate effectively with students and their families

•Perform clerical functions associated with processing information/documentation/data entry, clerical support for school principal, assistant principal, counselors, teachers, and other staff

• Maintain appointments and important events/calendars, schedule meetings

•Perform receptionist/clerical task such as, manage phone lines, greet visitors, and assists individuals at front counter

• Assign/distribute technology and equipment

• Comply with applicable district, state, and federal codes, laws, rules, regulations, standards, policies and procedures.

• Process documentation pertaining to student attendance, enrollment, student registration, withdrawals

• Performs other duties as assigned.

Accounting Technician: Federal Programs

2020- 2020 (Temporary assignment)

Responsibilities:

•Data Entry, order entry, create invoices

•File and maintain records and reports pertinent information to accounting operations.

•Prepare and post accounting documents such as invoices and requisitions

•Audit and proof accounting or other reports for accuracy

•Research, build lists and reports, perform clerical functions as needed

Technology Teacher

2016 - 2020

Responsibilities:

• Coordinate and collaborate instruction with lead teacher, principal and instructional coaches.

• Maintain Inventory for lab and staff (electronics)

• Plan grade/age appropriate computer-based learning for students grades Kindergarten-5th.

•Submit IT tickets for troubleshooting

• Organize, maintain, and manage class systems in proper working condition.

• Educate students and learners with basic computer functions and usage, introduce Microsoft applications and how to access resources

• Assist in academic plans that support student’s academic goals

• Communicate effectively with students and their families

Exceptional Ed. -Educational Assistant

2016 - 2016

Responsibilities:

• Tend to the physical needs of disabled or special need students and provide instructional support to teachers and students

• Tailor lessons to individual student's needs or assist students with especially challenging assignments

• Assist in academic plans that support student’s academic goals

• Perform a variety of clerical and organizational tasks
• Produce and distribute correspondence memos, letters, faxes and forms
• Answer and direct phone calls
• Maintain contact lists
• Organize and schedule meetings and appointments
• Order office supplies
• Provide general support to visitors
• Generate reports
• Handle multiple construction projects, monthly and annual reports; QuickBooks
• Prepare and monitor estimates, payments, and invoices
• Maintain computer and manual filing systems
• Reply to emails, telephone or face to face inquiries from clients
• Marketing and networking.

• Perform clerical tasks in support of teaching activities, office operations, or other school functions; answer telephone calls and direct, provide information, or recorded messages; enter and retrieve various data into student records manually or via computer system; transfer student records to/from other schools; generate various reports; make copies, laminate and/or assemble various documentation; mail letters to notify parents of meetings; organize/distribute materials for school pictures, school sales, school field trips or other projects; send/receive faxes
• Prepare and receive various documents pertaining to student instruction and school operations, including forms, reports, correspondence, logs, lesson plans, progress reports, charts, instructional materials, policies and procedures manuals, reference material, enrollment records, attendance records, or other documents; reviewed, completed, processed, forwarded or retained as appropriate
• Help Increase student retention rates, promote academic success
• Registration/Data Entry.