Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelsey Hooper

Blanchard,OK

Summary

Energetic Sales Consultant with a strong six successful years in Sales. I am passionate about the sales industry and building lasting customer relationships. I thrive on being able to maintain customers accounts as well as pursue new customers daily. I am currently seeking to expand and grow in the ever-changing customer service industry. I believe my strengths would be an asset to your organization as well as my personable traits to your customers.

Overview

8
8
years of professional experience

Work History

Real Estate Agent

Chalk Realty
Oklahoma City, OK
08.2020 - Current
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Maintained updated knowledge of local real estate markets.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Prepared comparative market analysis to estimate properties' value.
  • Ensured all transactions followed state laws regarding real estate practices.
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
  • Coordinated appointments to show homes to prospective buyers.
  • Analyzed potential investment opportunities based on financial reports.

Administrative Assistant

Ten Arrows Contracting
Oklahoma City, OK
12.2020 - 04.2023
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Responded effectively to sensitive inquiries or complaints.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Composed correspondence, reports and meeting notes.
  • Maintained accurate department and customer records.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Developed and implemented administrative procedures to maximize efficiency.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Organized meetings between executives and outside vendors or clients.
  • Provided support to departmental managers in the development of project plans and initiatives.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Answered inquiries from customers regarding services or products offered by the company.

Outside Sales Representative

Mulholland Energy Services
Chickasha, OK
11.2021 - 12.2022
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Gathered data on competitors' products, prices, and sales techniques.
  • Maintained knowledge of current product offerings and pricing structures.
  • Developed and implemented sales strategies to increase revenue.
  • Generated leads through cold calling, networking events, referrals.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Provided technical support to existing customers regarding product usage and installation.
  • Attended industry trade shows to promote company products and services.
  • Responded promptly to customer inquiries via phone or email.
  • Met regularly with team members to discuss progress towards goals.

Sales Consultant

Barco Pump
Midland, TX
07.2018 - 07.2020
  • Maintain customer accounts by upholding customer service and developing customer relationships
  • Reach out to customers each day on what equipment we have in rental fleet on the ready line to ensure all equipment is being utilized
  • Continuously seeking out new customers by cold calling on new prospects each day
  • Review rental contracts as well as service/repair/ and part tickets with each customer in person or via email to obtain signature on each ticket
  • Seeking out customer jobs coming up to ensure we will have the pumps they are needing in our rental fleet
  • Sending out quotes on new pumps we have ready for purchase and following up with customers to ensure we met customers needs and requirements on the quote to close the sale
  • Expand network by attending social events, identifying and pursuing leads and establishing relationships with new clients
  • Listen to customers to understand needs and refer to optimal services we could provide for them
  • Manage a portfolio of (50+) accounts, executing daily outbound calls and contacting new and existing customers to identify products and services that address critical needs
  • Travel to new locations in the surrounding areas to prospect jobs or new customers
  • Always available by phone 24/7 to maintain customer service in case we have an issue with a piece of equipment and need to send a service tech to the field after hours
  • Deliver parts myself to customers yard to establish excellent customer service and keep face to face relationship with customer
  • Responsible for sending in weekly reports call reports showing what was accomplished with existing customers as well as new prospects and keeping organization with all sales

Sales Consultant

JAM Skyforce
Midland, TX
07.2016 - 07.2018
  • Offered a wide variety of asset management solutions throughout Midland, Odessa, and the greater Permian Basin through a combined cloud-based software platform with rugged GPS tracking devices and global satellite and cellular networks
  • Maximized equipment use for all our customers, Efficiently retrieve and dispatched using our GPS fleet tracking, Had the ability to perform remote inventory in a snap with our equipment tracking, Eliminated invoice discrepancies through detailed reports, Kept drivers and materials safe with our fleet tracking using speeding alerts sent directly to our emails/ cell phones letting customers know right away, Increased asset velocity with our asset management
  • Maintained accounts everyday tracking our customers equipment and recovering lost or stolen equipment using our GPS system, Managed labor costs better for when customers employees entered their yard or jobs
  • Maintained client relationships through breakfast, lunch and dinner meetings to ensure they are continuously happy with our services
  • Overlooked AR Reports weekly to keep payment status no more then 30-60 days out
  • Scheduled new installs/ services and troubleshooting issues through our techs that I managed
  • Programmed all installs through our GPS system to match the customers asset lists of trucks and equipment
  • Kept up with all new/used and old inventory through a spreadsheet as well as labeling each GPS to each account
  • Provided work orders to techs for new installs/service work or troubleshooting issues
  • Handled all invoices for work orders and monthly billing through Quick Books
  • Determined prospects' needs and crafted appropriate responses along with information on suitable products and services
  • Fostered relationships with customers to expand customer base and enhance loyalty of our company and services
  • Provided advice to customers regarding suitable product selection
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals
  • Greeted incoming customers and provided expert sales and service to drive revenue
  • Responded to walk-in requests for financial assistance and devised personalized solutions
  • Elevated new business opportunities and implemented effective networking strategies across West Texas
  • Handled credit and debit card payment processing to complete purchasing experience

Sales Executive

Town Square Media
Midland, TX
10.2015 - 05.2016
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons for the correct market strategies
  • Responded quickly to customer concerns and inquiries by phone or email within that day
  • Provided competitive deals for customers looking to purchase advertisement and marketing to grow and enhance their business
  • Used various techniques, including cold calling, networking and prospecting to sell products and services
  • Performed post-renewal tasks by booking orders, and maintained accurate records of renewal opportunities and contract records
  • Tracked customer behaviors, market trends and online presence, using data to make proactive adjustments to sales procedures and targets
  • Worked on AR reports weekly to ensure customers were up to date on all collections
  • Delivered consistent follow up with customers after each merchandise sale by phone or email to answer any last minute questions
  • Attended all company sales training's to improve skills and learn new selling techniques

Education

High School Diploma -

Farmington High School
Farmington, NM
05.2010

Nursing Practice

Dodge City Community College
Dodge City, KS
08.2010

Nursing

Odessa College
Odessa, TX

Nursing

The University of Texas of The Permian Basin
Odessa, TX

Some College (No Degree) - Real Estate

Barnes Real Estate School
Moore Oklahoma
03.2021

Skills

  • Over 4 years Sales Experience
  • Motivated to tackle tasks each day to ensure all time is utilized effectively
  • Team Player: Works well with others
  • Flexible and adaptable
  • Strong Time management
  • Strategic planner
  • Excellent customer service
  • Able to multitask and meet critical deadlines
  • Works with ethics, honesty, values, and integrity

References

References ·

  • Justin Jones- VP Of Sales: Barco Pump Company /575-964-4869 / jjones@barcopump.com
  • BJ Allen- President/ CEO: Barco Pump Company / 214-728-1327 / ballen@barcopump.com
  • Javier Almodova- President/ CEO: JAM Construction / 432-813-4053 / 432-897-2714 / javier@jamcoservices.com

Timeline

Outside Sales Representative

Mulholland Energy Services
11.2021 - 12.2022

Administrative Assistant

Ten Arrows Contracting
12.2020 - 04.2023

Real Estate Agent

Chalk Realty
08.2020 - Current

Sales Consultant

Barco Pump
07.2018 - 07.2020

Sales Consultant

JAM Skyforce
07.2016 - 07.2018

Sales Executive

Town Square Media
10.2015 - 05.2016

High School Diploma -

Farmington High School

Nursing Practice

Dodge City Community College

Nursing

Odessa College

Nursing

The University of Texas of The Permian Basin

Some College (No Degree) - Real Estate

Barnes Real Estate School
Kelsey Hooper