Kelsey Hopkins
Las Vegas,NV
Summary
Resourceful Mechanic with several years of experience, and skilled in plumbing, electrical and HVAC repairs. Recent graduate of National Technical Institute (NTI)-with a Plumbing Certification. Comfortable troubleshooting and performing diagnostics, and working with sense of urgency. Committed to providing excellent customer service through a caring attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Neiders Company
01.2024 - 09.2024
- Operated varied hand and power tools to complete installations.
- Used problem-solving skills to handle issues with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment repair or maintenance.
- Followed safety protocols to minimize workplace accidents.
Auto Glass Technician
Safelight Auto Glass
01.2022 - 01.2024
- Worked with team members to ensure smooth workflow for timely project completion.
- Applied primer, installed glass and monitored curing.
- Kept tools and equipment in good working condition, ensuring consistent performance on each job.
- Replaced windshields and windows in vans, trucks and cars.
- Provided mobile services, bringing convenience to customers at their preferred locations.
Customer Service Representative
CVS
03.2020 - 04.2023
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Liberty Union High School District
Brentwood, CA06.2010
Skills
Building Maintenance
Hand and power tools
Equipment Installation
Tool management
Lockout and tagout procedures
Drywall Repair
Painting
Apartment Maintenance
Drywalling
Willing to Learn
Hand and Power Tool Operation
General Plumbing
Safety Procedures
Certification
*. Certificate- Plumbing, General
- Certified Pool Operatior
Timeline
Maintenance Technician
Neiders Company
01.2024 - 09.2024
Auto Glass Technician
Safelight Auto Glass
01.2022 - 01.2024
Customer Service Representative
CVS
03.2020 - 04.2023
High School Diploma -
Liberty Union High School District
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