Office Assistant
- Greeted visitors in a professional manner and provided assistance when necessary.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Trained staff members to perform work activities and use computer applications.
- Managed daily office operations and maintained a clean and efficient workspace.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Troubleshot office equipment, computer hardware and software issues.
- Developed organizational filing systems for confidential customer records and reports.
- Monitored and directed work of lower-level clerks.
- Completed and mailed contracts, invoices or checks.