Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Jamison

Vandalia,IL

Summary

Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I have always wanted to help people and just recently got done with and EMT class still studying materials to take the national registry test to get my license.

Overview

3
3
years of professional experience

Work History

Telecommunicator

Effingham Sheriff Department
06.2022 - 07.2023
  • Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
  • Installed, maintained and supported voice/data applications.
  • Performed day-to-day monitoring, management, administration and support of alarm systems.
  • Maintained documentation for telecommunication systems, equipment inventory and floor plans.
  • Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.

Kitchen Crew Member

Gabby Goat
08.2020 - 06.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Transported food items from storage areas to kitchen for prepping.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Followed recipes and chef instructions to prepare food correctly.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Monitored food temperatures and quality throughout shifts.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Maintained composure and work quality while under stress.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Assisted in setting up and breaking down kitchen stations.
  • Stocked and rotated food items according to expiration dates.
  • Removed trash and cleaned kitchen garbage containers.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Maintained high personal grooming standards and uniform presentation.
  • Lifted and carried heavy materials.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Monitored food temperature, discarding items not stored correctly.

Education

High School Diploma -

Altamont High School
Altamont, IL
05.2014

Skills

  • System Maintenance
  • Dispatcher Monitoring
  • Teletype Networks
  • Territory Communications Oversight
  • Verbal and Written Communication
  • Microsoft Office
  • Active Listening
  • Computer-Based Dispatch Systems
  • Data Entry
  • Computer-Aided Dispatching
  • Accurate Recordkeeping
  • Ems Dispatch
  • Emergency Call Routing
  • Traffic Stops
  • Map Reading Skills
  • Computer-Aided Design (CAD)
  • Alarm System Monitoring
  • Multi-Line Telephone Systems
  • Emergency Medical Dispatching

Timeline

Telecommunicator

Effingham Sheriff Department
06.2022 - 07.2023

Kitchen Crew Member

Gabby Goat
08.2020 - 06.2022

High School Diploma -

Altamont High School
Kelsey Jamison