Kelsey Hogan
Bowling Green,KY
Summary
Diligent Social Work Intern with an aptitude for effectively communicating with clients. Skilled at helping clients develop life skills and coping mechanisms. Well-versed in applying conflict resolution techniques to mediate client crises. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Work Intern
Rivendell Behavioral Health Hospital
Bowling Green, KY
08.2023 - Current
- Helped social worker with teaching clients appropriate conduct using behavior modification and stress management techniques.
- Studied social worker application of industry values and ethics.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Evaluated and addressed individual client needs and concerns.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Assessed patient behavior, reactions and responses to treatment plans.
- Provided emotional support to clients and patients dealing with difficult situations.
- Documented behavioral incidents to keep accurate records.
- Documented patient behavior, interventions completed and patient response to interventions.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
Behavioral Support Specialist
Rivendell Behavioral Health Hospital
Bowling Green, KY
08.2023 - Current
- Instructed staff members on how to utilize proactive strategies for addressing disruptive behaviors in the classroom environment.
- Provided consultations on best practices for managing challenging behaviors within the classroom setting.
- Maintained accurate records regarding incidents, interventions, and outcomes related to student behaviors.
- Facilitated communication between providers, patients, and family members.
- Informed patients about their rights under HIPAA regulations.
- Coordinated transportation services for those who needed it.
- Attended meetings with physicians and other healthcare professionals to discuss cases.
- Provided follow-up care instructions to discharged patients or their caregivers.
- Met regularly with department managers to review procedures and protocols related to patient advocacy.
- Managed database of patient information and frequently used computerized systems to track details.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
- Assisted patients in selecting appropriate courses of actions and obtaining needed support.
- Liaised with staff from diverse hospital departments to bring about effective resolutions to range of issues.
Behavioral Support Technician
Rivendell Behavioral Health Hospital
Bowling Green, KY
03.2020 - 08.2023
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Provided direct patient care and assistance to healthcare team members.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed client interactions in order to evaluate progress toward goals set forth in treatment plans.
- Attended meetings, training, conferences and seminars to advance professional knowledge.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
Education
Bachelor of Arts - Social Work
Western Kentucky University
Bowling Green, KY05.2024
Associate of Arts - Social Work
Southcentral Kentucky Community And Technical College
Bowling Green, KY05-2022
Skills
- Crisis Response
- Client Advocacy
- Treatment Program Guidance
- Client Rights Advocacy
- Conflict Resolution
- Safety Management
- Conflict De-Escalation
- Incident Reporting
- Documentation Skills
- Patient Observation
Certification
- Completion of the Juvenile Sexual Offending Counseling Certification Program
- BLS certified
- Safe Crisis Management trained
Professional Affilitations
- Student Member of The Association for the Treatment and Prevention of Sexual Abuse (ATSA).
References
References available upon request.
Timeline
Social Work Intern
Rivendell Behavioral Health Hospital
08.2023 - Current
Behavioral Support Specialist
Rivendell Behavioral Health Hospital
08.2023 - Current
Behavioral Support Technician
Rivendell Behavioral Health Hospital
03.2020 - 08.2023
Bachelor of Arts - Social Work
Western Kentucky University
Associate of Arts - Social Work
Southcentral Kentucky Community And Technical College
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