Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
KELSEY JOHNSON

KELSEY JOHNSON

Aledo,TX

Summary

Resourceful professional with experience in international operations and customer-focused environments. Former U.S. Embassy employee supporting airport operations and sensitive materials under strict security protocols. Skilled in effective communication, conflict resolution, and enhancing customer experiences. Former business owner and personal trainer with strong relationship-building and problem-solving capabilities.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Diplomatic Courier Escort/Office Management Assistant

U.S. Embassy - Bangkok (BRDCD)
Bangkok, Thailand
03.2020 - 12.2020

Diplomatic Courier Escort

  • Support classified diplomatic pouch missions at Bangkok Airport.
  • Safeguard with 100% accountability the integrity of the diplomatic pouches in my possession, during transit and periods of loading and unloading of the aircraft.
  • Keep an accurate piece count of the diplomatic pouches during each instance of relocation.
  • Followed strict security, accountability, and chain-of-custody procedures.
  • Maintain professional and diplomatic relationships with airport officials involved in the support of the missions.
  • Assisted with the physical lifting of pouches and transferring pouches between the pouch-room and vehicle.

Office Management Assistant

  • Oversee all aspects of travel to support Bangkok Regional Diplomatic Courier Division (BRDCD) personnel, to include coordinating all logistics and transportation needs, generation of government travel orders, and creating all travel authorizations on e2 solutions.
  • Requesting ticket reservations and purchasing tickets for all BRDCD personnel official travel, including ensuring all passports and visas are valid and obtained in advance of Diplomatic Courier travel.
  • Verifying and creating non-professional courier documentation, letters, and packets for authorized trips.
  • Processing and submitting timesheets and travel-related expense vouchers accurately and within established requirements.
  • Oversaw daily office tasks to ensure efficient operations. using Microsoft Office, SharePoint, E2, and WinT&A, ensuring seamless office operations.

Owner/Manager - Personal Trainer

KNK Personal Training
Jacksonville, North Carolina
01.2016 - 01.2020
  • Founded and independently managed a client-focused personal training and nutrition business.
  • Oversaw daily business operations, ensuring seamless scheduling, effective client communication, targeted marketing, and responsive customer service.
  • Designed personalized training and nutrition plans.
  • Created a positive, welcoming environment that encouraged client engagement and retention.
  • Established strong client relationships by actively listening to needs and tailoring services to achieve individual goals.
  • Maintained professional certifications through continuing education.

Education

Associate of Applied Science - Surgical Technology

Miller-Motte Technical College
Clarksville, TN
01-2008

Skills

  • Safety and Security Awareness
  • Attention to Detail
  • Professional Communication
  • Customer Service and Relationship Building
  • Service-Oriented Mindset
  • Conflict Resolution
  • Composure Under Pressure
  • Cultural Awareness

Certification

  • Certified Personal Trainer
  • CPR/AED
  • Continuing Education Credits

Timeline

Diplomatic Courier Escort/Office Management Assistant

U.S. Embassy - Bangkok (BRDCD)
03.2020 - 12.2020

Owner/Manager - Personal Trainer

KNK Personal Training
01.2016 - 01.2020

Associate of Applied Science - Surgical Technology

Miller-Motte Technical College
KELSEY JOHNSON