Kelsey Jones
Seward
Summary
Experienced hospitality professional with a strong background in beverage mixing and service, bar inventory management, and ensuring customer satisfaction. Collaborative and adaptable, thrives in team environments and consistently delivers high-quality results. Exceptional service skills, ability to handle high-pressure situations, and commitment to maintaining a clean and organized workspace set apart. Known for reliability, flexibility, and knack for creating positive experiences for patrons. Competent Retail Sales Manager brings a wealth of experience in building client rapport and driving business success. Forward-thinking and responsive approach with a proven track record of achieving results in diverse environments.
Overview
10
10
years of professional experience
Work History
Bartender
The Breeze Inn
04.2022 - Current
- Continually provide excellent customer service while crafting specialty cocktails in a high volume establishment
- Management of inventory and cleanliness of the bar
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Retail Associate and Manager
AK Starfish Co. and Mermaid Co. Boutique
05.2015 - 03.2022
- Provide high level and professional customer service to both retail and online stores
- Manage online store
- Interview, hire and train new employees
- Manage and maintain staff, including weekly employee schedules
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Develop, manage, and provide support for large third party wholesale accounts throughout Alaska
- Perform various administrative tasks including but not limited too:
- Maintaining records of various supply accounts
- Serving as accounts payable representative via writing and distributing employee paychecks
- Ensure adequate inventory across all five locations
Waitstaff and Bartender/Barista
Wilderness Express/ Premier Alaska Tours
04.2019 - 09.2019
- Provide first class service during breakfast, lunch, and dinner for up to 240 guests throughout a 14 hour shift
- Check inventory and supply levels according to manifested guest count
- Organize and complete guest orders and accurately input into point of sale system
- Greet guests at each depot and provide a speech about dining room operations and menu over the microphone
- Craft cocktails and espresso drinks
- Maintain a clean and sanitary bar, dining room, and kitchen environment throughout the day while also completing weekly side work and end of the day cleaning assignments
Education
High School Diploma -
Seward High School
Seward, AK12-2014
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cash management
- Store operations
- Inventory control
- Visual merchandising
Timeline
Bartender
The Breeze Inn
04.2022 - Current
Waitstaff and Bartender/Barista
Wilderness Express/ Premier Alaska Tours
04.2019 - 09.2019
Retail Associate and Manager
AK Starfish Co. and Mermaid Co. Boutique
05.2015 - 03.2022
High School Diploma -
Seward High School
Similar Profiles
Audrey KingAudrey King
Server at Bahama Breeze Island GrilleServer at Bahama Breeze Island Grille
Nelya PissitelisNelya Pissitelis
Restaurant Server at Bay Breeze Seafood Restaurant of AtlantaRestaurant Server at Bay Breeze Seafood Restaurant of Atlanta
Michael WalterMichael Walter
HVAC Service Manager at Cool Breeze Heating & Air ConditioningHVAC Service Manager at Cool Breeze Heating & Air Conditioning