Kelsey Kohlhepp
Lexington,KY
Summary
Dynamic and detail-oriented professional with experience at Better Blend, excelling in customer service and operational efficiency. Proven ability to adapt and solve problems effectively while managing multiple tasks. Skilled in project management and CPR certified, I thrive in fast-paced environments, ensuring exceptional guest experiences and maintaining high standards of cleanliness.
Overview
5
5
years of professional experience
Work History
Intern
Cincinnati Public Schools
Cincinnati, OH
08.2025 - 12.2026
- Assisted in IEP evaluation meetings to support student needs
- Analyzed special education regulations and practices to ensure compliance
- Supported teachers with classroom activities and lesson planning.
- Assisted in organizing school events and student activities.
- Coordinated communication between staff, students, and parents.
Waitress
Peewee's Place
Crescent Springs, KY
06.2026 - 08.2026
- Provided excellent customer service in a fast-paced dining environment.
- Served meals and beverages promptly to enhance guest experience.
- Managed cash register operations and processed customer payments efficiently.
- Assisted in training new staff on restaurant procedures and service standards.
Intern
MAC Counseling Services
Florence, KY
01.2026 - 04.2026
- Observed therapy sessions to learn and apply effective techniques used by therapists.
- Collaborated with clinicians to exchange insights on counseling techniques.
- Created social media content to enhance brand awareness and engage target audience.
Team Member
Better Blend
Crestview Hills, KY
07.2023 - 03.2026
- Assisted customers in selecting menu items and answered product questions to enhance their dining experience.
- Processed transactions using POS systems to ensure efficient customer service.
- Operated blending equipment while maintaining strict sanitation procedures to ensure food safety.
- Prepared smoothie ingredients and maintained cleanliness in the preparation area.
Student
Navigo Scholars Mental Health Careers
01.2025 - 05.2025
- Investigated colleges to evaluate program offerings and align them with career goals
- Researched psychology career paths to identify viable opportunities for personal and professional growth
- Conducted research on mental health resources and career opportunities to inform decision-making.
Hostess
Sweet Basil
Crestview Hills, KY
12.2021 - 06.2023
- Greeted guests warmly and escorted them to their tables.
- Managed reservation system to optimize seating arrangements.
- Answered phone calls and provided information about menu offerings.
- Assisted in maintaining cleanliness and organization of dining area.
Education
Undergraduate Student - Civil Engineering
University of Kentucky
Lexington, KY05-2030
Skills
- Customer service
- Customer Service Training
- Data accuracy
- Attention to detail
- Problem-solving
- Team Collaboration
- Verbal communication
- Attentive Listener
- Availability flexibility
Awards
- KHSAA Academic All State (9th-10th)
- February 2025, Student Leader of the Month (Beechwood Schools 11th)
- Academic Club (12th)
Leadership Experience
- Secretary, Wellness Club, 11th, Manage meeting attendance, meeting agendas, and notes
- Member, Chick-Fil-A Leader Academy, 11th, Lead community projects, learn to fundraise, gain leadership skills, host community event
Timeline
Waitress
Peewee's Place
06.2026 - 08.2026
Intern
MAC Counseling Services
01.2026 - 04.2026
Intern
Cincinnati Public Schools
08.2025 - 12.2026
Student
Navigo Scholars Mental Health Careers
01.2025 - 05.2025
Team Member
Better Blend
07.2023 - 03.2026
Hostess
Sweet Basil
12.2021 - 06.2023
Undergraduate Student - Civil Engineering
University of Kentucky