Kelsey Kriner
Hattiesburg,MS
Summary
A little bit about me is i believe I am successful planner and time manager with strong background in managing the balance between school,work, and home life. I am an
astute problem-solver with exceptional critical thinking and workflow coordination skills I have obtained these skills by working with thousands of different customers and I have had to implement different techniques in order to give them complete satisfaction. I have in experience in servicing many people in large and small-scale events. I have participated in seamless collaborations and execute exceptional event experiences within my job. I am a hardworking employee with customer service, multitasking and time management abilities. My number priority is devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Server/Trainer
Outback Steakhouse
Hattiesburg, MS
01.2023 - Current
- Resolved customer complaints in a timely manner.
- Conducted research to identify the root cause of customer issues.
- Assisted customers with product selection based on their needs and preferences.
- Generated reports summarizing customer feedback, service levels, and other metrics.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Developed assessment tests to evaluate trainees' knowledge of course material.
Cashier/Fish Packer
Dip Seafood Mudbugs
Mobile, AL
01.2019 - 05.2021
- Moved, lifted, and carried heavy objects in accordance with safety regulations.
- Cleaned and prepared fish for filleting, cutting, slicing or trimming according to customer orders.
- Facilitated resolution of conflicts between peers through active listening and communication techniques.
Education
Some College (No Degree) - Business Administration
University of Southern Mississippi
Hattiesburg, MS05-2025
High School Diploma -
McGill Toolen Catholic Highschool
Mobile, AL05-2021
Affiliations
- Musical Fanatic
- Dog Lover
- Planner Lover
Accomplishments
- Soccer State Championships
- Highschool graduation
- Almost through my 3rd year if college
Timeline
Server/Trainer
Outback Steakhouse
01.2023 - Current
Cashier/Fish Packer
Dip Seafood Mudbugs
01.2019 - 05.2021
Some College (No Degree) - Business Administration
University of Southern Mississippi
High School Diploma -
McGill Toolen Catholic Highschool
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